Job Description

Job Title:

Learning and Development Specialist

Department:

Operations

Reports to:

Business Operations Manager

Location:

EMS Office with Hybrid working available

Job Type:

Permanent - 40 hours per week

About Equipment Management Solutions

EMS is a specialist equipment management solutions provider to large manufacturing organisations across the UK, Ireland, Europe and North America, with offices in Belfast, Dublin and Halifax. Operating mainly within the FMCG sector, EMS controls equipment pools that are used to distribute our customers' products to market. Customers include Coca Cola, Britvic, Danone, Nivea and Johnson & Johnson. Pallets are the primary equipment type but other equipment such as totes, plastic baskets and trays are also managed.

Job Summary

We are seeking a motivated and skilled Learning and Development Specialist to join our team. In this role, you will be responsible for managing all aspects of employee training and development across the business. You will ensure our colleagues have the knowledge, skills, and support needed to excel in their roles, while contributing to the company's growth and success. The role delivers learning solutions aligned to the learning strategy, priorities, and quality standards set by the Business Operations Manager.

Responsibilities and Duties

Training Delivery & Design

Design, coordinate, and deliver engaging and effective training programmes across the business. Design, maintain, and update training materials, guides, and resources to support learning and knowledge retention. Identify, evaluate, and coordinate external training providers, solutions, and technologies to meet business needs. Design, deliver, and support onboarding programs for new starters, alongside ongoing refresher and progression training for existing employees Evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics, recommending improvements where necessary.

Learning Operations

Manage training schedules, logistics, and delivery plans. Maintain learning records and support use of LMS or learning tools. Coordinate external training providers where required.

Capability & Progression Support

Play a pivotal role in implementing and maintaining the company's progression framework, ensuring it is regularly updated, effectively communicated, and actively supports colleagues in their career development and role progression. Work with managers to identify skills gaps and appropriate learning solutions Embed learning into day-to-day work through practical, applied approaches

Evaluation & Improvement

Evaluate training effectiveness using feedback, assessments, and performance data Recommend and implement improvements to learning delivery Maintain awareness of L&D best practice and tools

Collaboration & Continuous Improvement

Maintain awareness of industry trends, best practices, and innovative training tools and techniques to enhance our learning programs. Foster a culture of continuous learning and development across the organisation.

Qualifications and Skills

Essential:

Experience in delivering training in a corporate or customer support environment. Strong communication and presentation skills, with the ability to engage diverse audiences. Demonstrated ability to design training programs and create effective learning materials. Excellent attention to detail, organisation and analytical skills. Ability to provide constructive feedback in a supportive and professional manner. Proficiency in using MS Office.

Desirable:

Formal qualification in Learning and Development, Training, HR, or a related field. Experience using learning management systems. Experience supporting onboarding and role-based training.

Requirements

Available to work Hybrid working pattern, being present in an EMS office at least 3 days per week. Prepared to travel between EMS offices in different countries. This is normally a 9-to-5 role, but occasional longer hours may be needed with flexibility offered in return.

What We Offer:

Opportunity to shape and influence training and development strategies and quality standards across the business. A supportive, collaborative and inclusive working environment. Professional development opportunities to enhance skills and career progression. Competitive salary and benefits package. Hybrid working (Office 3 days / Home 2 days) Flexible working environment
Job Types: Full-time, Permanent

Pay: 30,000.00-34,000.00 per year

Benefits:

Additional leave Bereavement leave Free parking Health & wellbeing programme Sick pay Work from home
Experience:

delivering training: 1 year (required)
Work Location: Hybrid remote in HALIFAX, HX3 5AX