Job Description

Job Advert

Job Purpose:

Working as part of the wider Learning and Participation team, the post will deliver effective coordination of programming focussed on building engagement with MAC's diverse local communities and audiences.

Key Responsibilities:

Work with hyperlocal community members, to produce and develop an inclusive and accessible programme of arts activities supporting wellbeing, self-expression and community. Co-ordinate activities that provide low cost engagement opportunities for local families aligning with MAC's wider arts program. Co-ordinate activities that support access for children and young people with additional needs, who may not be in mainstream educational settings. Assist the Head of L&P with co-ordinating Family Trail exhibitions and exhibitions of community art projects. Nurture and develop relationships with local communities. Co-ordinate programming for Culture Club, MAC's monthly art club for over 65's, to support the delivery of an engaging and creative programme of events. Co-ordinate the delivery of annual cultural events celebrating significant calendar moments for local communities e.g. events for Ramadan, Eid, Diwali etc Liaise with visiting companies and artists and wider operational teams to coordinate specific arrangements for events, ensuring that all resources for contractual arrangements, meetings and events are entered into YesPlan and the information is complete for the event to take place. Actively engage with participants at events and encourage participation. Communicate with project participants and external stakeholders by email and phone. Gather feedback from project participants and community members. Support the evaluation of Community Engagement projects and programmes by collating evaluation forms and statistical data and supporting creative documentation of projects and events. Represent and be an ambassador for MAC at external meetings and events. Play a part in the wider work of MAC, including supporting other members of the L&P team and wider arts team where needed.

General Duties

Ensure that all telephone and email enquiries are dealt with professionally, promptly, and appropriately. Arrange meetings within MAC and with external partners for specific projects/events/activities. Scanning and filing documents and updating digital archive. Data entry and collation of statistical information. Maintain confidentiality in accordance with the General Data Protection Regulations (GDPR.) Use software packages such as Microsoft Word, Outlook, Excel, etc. to produce correspondence, documents, and spreadsheets. Undertaking research where necessary.

This role is subject to an Enhanced DBS check.

Equal Opportunities & Diversity

All staff are expected to further, promote, and ensure the implementation of, the equal opportunities policies of MAC.



We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people are a reflection of the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all.

Note

This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.



Hours of work will include weekend and evening work.

This position is subject to an Enhanced Disclosure with DBS (see Disclosure and Barring Policy & Procedure).

Whilst we recognise the development of AI in the modern workplace, we would encourage you to take the time to complete your application without the use of AI; no generative AI tool can create the personal touch that you can inject into your own application.

Person Specification

A person specification describes the areas of knowledge, skills and experience a person should possess in order to take up the post.

Core - You should meet most of these requirements

Hold A-Levels or equivalent. Minimum one years' experience of working in a participation programme in an arts, education or community setting through either paid work or volunteer roles. Proven ability to prioritise and seek solutions when faced with challenges. Good understanding of the needs and priorities of communities local to MAC. Good understanding of diverse communities and the cultural calendar. Highly organised, able to juggle multiple projects and tasks concurrently. Able to build relationships with people from a range of different backgrounds. Ability to communicate appropriately with people from a wide range of diverse backgrounds and be able to offer sensitivity towards understanding a range of situations. IT literate with working experience of MS Office Suite. Have good written and oral communication in acting as a positive advocate for MAC's work. Positive and friendly attitude. Willing to learn new skills. Demonstrates an enthusiasm for working collaboratively with others, both within a small team and across the organisation. Passionate about helping people access the arts and creative opportunities. Has a 'can do' attitude, able to work on own initiative and not afraid to ask questions. A demonstrable commitment to equality and diversity. Able to work flexibly to cover occasional weekend or evening work.

Desirable

Further or higher education qualification in a relevant subject (e.g. arts, education, community development, cultural studies), but practical experience is valued equally. Specific experience or interest in more than one art-forms. Knowledge of a local community language. Experience of working with ticketing and programming software such as Spektrix and Yes Plan

Online Information Session

If you'd like to find out more, we invite you to join our Head of Learning & Particiaption for an online information session Wednesday 24 September at 6pm. They will talk about the role, what a work week may entail and other events and duties the role will engage with. At the end of the session, there will be an opportunity for questions.



Sign Up for Our Online Information Session Here

How to Apply

To apply for this post please follow the link below and follow the application process.


Please note that all applications are anonymised during the shortlisting stage. Any attached CVs will not be used at the shortlisting stage, so please ensure you complete the application fully and include all of your experiences, qualifications and any skills you have that would help us when considering you for this role.

Deadline

All applications must be received no later than

11:59am on Monday 13 October 2025.

Please be aware that we may close this vacancy before the stated deadline if we receive a high number of applications. We strongly advise you to submit your application as early as possible. Late applications will not be considered.

Short-listing

Shortlisted candidates will be informed at the latest by

Tuesday 14 October 2025.

Interviews

Shortlisted candidates will be invited to an interview on

Friday 17 October 2025.