Job Description

Come and join our team!
We're looking for a Learning & Development Design Assistant to join our Talent & Culture team. This is an exciting opportunity for someone who enjoys blending digital systems, creativity, and data to support engaging learning experiences and help build a strong culture of continuous development across the organisation.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you'll be doing

• Supporting the day-to-day administration of the Learning Management System (LMS), including course uploads, user management, troubleshooting and reporting
• Monitoring LMS performance and liaising with technical support when required
• Producing learner engagement and performance reports, using data to support continuous improvement
• Assisting with the design and build of digital learning content using tools such as Articulate Rise, Adobe Creative Cloud and AI-based solutions
• Maintaining a relevant, accessible and brand-aligned LMS course catalogue
• Supporting collaboration with stakeholders and gathering feedback to enhance learning content
• Championing a modern, inclusive and engaging learner experience across the organisation

The person we are looking for

• A genuine interest in learning, development and colleague capability building
• Digitally confident, with the ability to learn and adapt to new systems and tools
• Well organised, with the ability to prioritise tasks and meet deadlines
• Analytical, with an interest in using data and insights to improve learning outcomes
• A clear and confident communicator, comfortable engaging with a range of stakeholders
• Collaborative, adaptable and customer-focused in approach
• Committed to continuous learning and personal development

Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 25 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Stream
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

Skills Required