Job Description

Learning Facilitator - Smallwood Trust

The role is

only open to women

, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Applicants will only be considered if you provide both a CV and Cover Letter

Salary:

28,266 pro rata, per annum

Location

: Leeds

Hours:

30 hours per week

Contract:

2 years

Closing date:

2nd January 2026, 12pm

Interview date:

TBC

What we can offer you - Employee Benefits:

25 days holiday increasing by one day per year to a max of 30 days, plus public holidays Pension scheme with 5% employer contribution Annual cost of living increase up to 4% Enhanced Training and Induction programme covering all areas of Together Women's work Access to our Employee Assistance Programme with discount offers and free telephone counselling service Access meditation and many more activities on our wellbeing online platform Employee eye-care scheme and free eye tests Organisation wide away days Career development pathways

About Us

Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.

Role Summary

In our gender-specific Centres, we provide holistic support to women by women, to overcome challenges and address needs. We help women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.

This Key Worker role will support women to develop long lasting Lifeskills, through the direct delivery of the Barclays personal development modules. Funded by the Smallwood Trust and supported by Barclays Bank, this project aims to support any women who identify support needs relating to confidence building, budgeting and financial management, problem solving and overcoming setbacks. The LifeSkills modules will be delivered face to face within the women's centre in a group setting across West Yorkshire. The post holder will travel between our sites delivering in person training to women accessing our services. Occasionally sessions will be delivered in a 1-2-1.

The Key Worker will engage with and provide intensive support to women in Leeds and West Yorkshire offering needs-led, emotional and practical support around accommodation and finance, health and wellbeing, motivation, family and relationships, accessing services and confidence and self-esteem. The role will work in collaboration with colleagues at Together Women to support them to utilise the modules for their 1-2-1 delivery.

Working within the Women's specialist team you will be dynamic, personable, creative and empathic whilst being a resource to the wider West Yorkshire team, offering advice and guidance relating to the needs of women and girls.

Key Accountabilities

Responsible for a caseload of women, to whom you will provide high quality customer support via the following:

Lead on the design and development of training modules, ensuring content is trauma-informed, gender-specific, and aligned with best practice. Coordinate and deliver in-person training sessions across West Yorkshire, traveling between sites to deliver in person training. Support delivery teams to integrate training modules into 1:1 sessions and group work, ensuring consistent and high-quality facilitation. Promote, receive, and process referrals in line with current practice guidelines. Lead on external referral routes and participant recruitment, promoting, and processing referrals in line with current practise guidelines and working closely managers. Build trusting, supportive relationships with women, encouraging participation and empowering them to identify and respond to their personal development needs. Provide ongoing support to women, focusing on motivation, engagement, confidence building, and access to education, employment, and other relevant services. Work collaboratively within an integrated model of care involving health, criminal justice, and social care professionals. Develop and maintain professional knowledge and skills to ensure high-quality service delivery and personal growth within the role. Ensure accurate and timely data capture in line with contract monitoring requirements and use of prescribed monitoring tools. Support the line manager in compiling monitoring reports and returns for contract managers. Contribute to evaluation and quality assurance, using feedback, learning, and experience to support service development. Encourage and facilitate feedback from participants to enhance service quality and inform continuous improvement

Role Requirements

Essential Requirements

Experience of the delivery of services for women Knowledge and understanding of the challenges faced by women, the pathways into offending, and the impact this can have on their life chances and outcomes Experience assessing needs and risks, and translating these into a person-centred support and safety plan Experience of developing training materials and achieving learning outcomes Experience of facilitating, managing and leading groups Experience of case management and recording, or equivalent record keeping experience Experience of building positive partnerships with other agencies and experience/an understanding of the benefits of collaborative problem solving Excellent IT skills (PC literate and competent in using MS Office) GCSE (or equivalent) in Maths & English - Grade C or above Satisfactory enhanced DBS check
Desirable Requirements

Relevant NVQ or equivalent at Level 3 or 4 Experience & competence in report writing Advocacy experience or skills Experience/ an understanding of delivering interventions or programmes which help women recover from complex trauma, develop strategies to overcome obstacles and challenges, and build their skills Experience/ an understanding of trauma responsive support for women.

Our competency framework: qualities we are looking for in candidates:

Client focus

Service Provision

Demonstrates commitment and enthusiasm for working with our customer group Demonstrates empathy with customer group, and an understanding of gender-specific, trauma and personalised approaches. Ensures that the needs, wishes and aspirations of women are the main driver for casework interventions, providing encouragement and support to enable her to make choices about her future, and advocating on her behalf when necessary. Has/ is working towards core skills which ensure that the women receive support that is personalised, strengths-based and trauma-informed.
Recording & monitoring

Maintains case files and administrative/monitoring systems effectively. Understands the importance and can describe the benefits of good record keeping, and contract monitoring/ reporting. Manages caseload and delivers support as per the requirements of the service contract and the internal quality audit framework requirements.

Interpersonal Skills

Working with others:

Builds and maintains effective working relationships with customers and stakeholders, both within the organisation and external to it. Ensures that clear professional and emotional boundaries are established and maintained, while balancing this with a person-centred, trauma-informed approach. Demonstrates the ability to adapt approach or communication style when engaging with different groups (e.g. customers, partner agencies, stakeholders and colleagues).
Communication

Presents spoken and written information clearly and appropriately and to a high standard. Ensures that women feel informed and are involved in decisions about them.
Diversity

Builds trust and demonstrates respect for others, showing an awareness of the impact of own behaviour on others. Treats everyone fairly and consistently. Demonstrates an open and non-judgemental approach, seeking to understand others' experiences and perspectives. Demonstrates efforts to provide inclusive environments, culturally specific support, and promotes a feeling of psychological safety for all women.

Personal effectiveness

Risk management

Works safely, in line with policy and procedure, knowing when to escalate or share concerns. Applies and promotes risk management for customers, staff, stakeholders and self. Aware of the need for confidentiality in dealing with certain information; an understanding of the circumstances in which confidentiality should be preserved and the circumstances in which it is right to reveal confidential information, and to whom.
Approach to work

Willing to learn and develop. Plans, organises and implements work, on own initiative with minimum direct supervision. Flexible and creative approach at work; able to adapt to the changing needs of the programme. Ability to manage time, prioritise and meet deadlines. Organised approach, with keen admin skills and attention to detail. Makes clear decisions and deals calmly and positively with challenges.
We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values. This includes promoting and demonstrating the principles of equal opportunity (including encouraging diversity and tackling discrimination) and sensitivity to the environment.

Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check.

To apply

please email

admin@togetherwomen.org

with a CV and a detailed covering letter which specifies clearly how your skills, experience and/or knowledge meet the seven essential criteria listed under 'Person specification' on the job description. You can also provide examples for any desirable criteria you wish to speak to. Where possible, use examples in the STAR format (Situation, Task, Action, Result) to demonstrate how you meet the criteria.

Please also complete our Equality and Diversity monitoring form: https://forms.office.com/e/pVGhLApKPz.

The information you provide will:

not be used as part of the selection process; not be seen by the interview panel; only be used for statistical purposes. No information will be published which allows any individual to be identified.
Job Type: Part-time

Pay: 28,266.00 per year

Benefits:

Company pension
Application question(s):

Please ensure you have included a two-page covering letter expressing how you meet the role requirements and any relevant experience of the key accountabilities.
Applications that do not include a cover letter will not be considered.

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Work Location: In person