Job Description

About The Role
Reports to: Operational Training Manager
Responsible for: Learning Partners x3
Key relationships: Learning & OD Team, People & OD Team, Operations
Job Purpose:
To manage and deliver a professional learning and organisational development service that contributes to the ongoing development of our people and drives both individual and business performance.
Works closely with key managers across all areas of AFG (Mental Health, Learning Disability and Support Functions) to shape future development activity and evaluates success. Ensures that all development work and activity is aligned to our People and Organisational Development strategy.
Key Accountabilities:

• With a business partnering approach, work with key managers to identify individual and collective training needs using a robust learning needs analysis methodology.
• Lead the ongoing development and coordination of a local learning framework aligned to the business workforce plan to ensure there are sufficient individuals, skill levels and experience requirements in place to meet current and future service demands.
• Support and manage the local delivery of OD and change management strategies, processes and interventions that support AFG's ambition to be a high performing organisation.
• Influence our learning culture to promote self-learning, personal mastery, continuous improvement and reflective practice.
• Manage and support the delivery of all Learning Disability training interventions through the Learning Partners.
• Design, develop and deliver training solutions that meet business needs through a wide variety of training methods.
• Review and look to optimise existing training processes for efficiency.
• Produce clear evaluation reports using qualitative and quantitative data for all training programmes and other specific development work undertaken.
• Audit and assess opportunities and risks relating to levels of workforce competence and practice with a view to taking local action to continually improve.
• Facilitate improvements in standards of professional and regulatory practice by contributing to the ongoing development, improvement and implementation of policy and practice changes.
• Line manage, coach and develop the Learning Partner team.
• Utilise and manage external relationships, such as training providers, to develop and deliver training requirements.
• Work within the agreed L&OD budget and manage spend against your allocated budget items during the year.
• Provide 1:1 coaching and ongoing support following requests from key customers.
• Liaise with external training providers to source specific business requests.
• Keep up to date with the latest training trends, developments, legislation and best practices.
• Product Owners who support organisational development projects where there is likely to be an impact on the target customer population.
• Support the delivery of specific development interventions for first line managers and above across AFG as agreed with the Learning and Organisational Development Manager.
• Keep abreast of developments and best practice within the training & development field and health & social care sector to enhance and maintain the reputation of the Learning & OD team.
• Detailed knowledge of policies applicable to area of work and working knowledge of all relevant other policies.
• To be flexible in order to both deliver training and support to the multiple sites within the Learning Disability Division of AFG.
• To carry out any other training related duties / work as requested.

Person Specification - Essential Requirements:
Please only apply if you meet the below requirements
Skills and Knowledge

• A quick learner who's keen to develop.
• Takes personal responsibility and holds others to account.
• Solution focused and a "can do attitude".
• Inspires others with their passion and enthusiasm.
• Excellent written and oral communication skills
• Excellent leadership skills
• Ability to navigate and deal with complex situations to produce a clear way forward - big picture thinking.
• Knowledge of learning and development best practices
• Strong knowledge of working with traditional and modern training methods (mentoring, coaching, on-the-job, workshops, courses, simulations, e-learning etc.)
• Ability to plan, multi-task and manage time effectively
• Strong experience in MS Office products to support learning work

Values and Attitudes

• You demonstrate our Values in everything you do
• You consider the impact your decisions have on the team, colleagues, and the wider business
• You involve others and recognise everyone's contribution
• You deliver best quality in everything you do
• You understand how your role impacts upon the business, searching for new and better ways to do things
• You recognise the need for change and continuous improvement
• You proactively approach and resolve problems with a focus on outcomes
• You bring a positive, can-do attitude to everything you do
• You lead by example and encourage others to develop, grow and try new things

Experience

• Using a business partnering approach to work with key managers.
• Continuous identification and review of training needs analysis.
• Working with local learning frameworks and ensure skill levels and experience requirements are aligned to workforce plans.
• Managing and planning the local delivery of projects and programmes of work in a fast paced, high performing setting.
• Promoting self-learning, personal mastery, continuous improvement, and reflective practice.
• Proven track record in designing and executing successful training programs in a Mental Health context.
• Facilitating and delivering training in a both classroom, digital and online environments.
• Producing clear evaluation reports using qualitative and quantitative data and analysing trends.
• Managing, coaching and developing high performing teams.
• Building and managing external relationships and stakeholders.
• Planning, multi-tasking and managing a wide variety of work using your time effectively.
• Navigating and dealing with complex and ambiguous situations, where the way forward is not clear.

Qualifications & Training

• Experience of working in a Learning Lead, Training Manager, or similar role.
• Knowledge and experience of working in the Training & Development field within a Mental Health, Hospital, NHS, or similar environment.
• Strong experience in MS Office products to support learning work
• Full Driving License

With our extended flexible working options, you can also choose to work a 9-day fortnight or a 4.5-day week, supporting our employees with their work life balance. This role is home based working but will at times need to travel so a driver is required.
This role is Band II, as per our structure.
Previous applicants need not apply.
About Us
We're Alternative Futures Group, a health and social care charity providing specialist support for people with a learning disability or mental health condition.
We're proud to have been positively changing lives and enabling people to achieve amazing outcomes for over 30 years.
We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.
As a 'values based' employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our team. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.
At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!
In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

Skills Required