Job Description

Job title: Learning Support Assistant

Job reference number: 101237

Interview date: TBC

Closing date: 12th November 2025

We have an incredible new opportunity for a Learning Support Assistant to join Landau. This role offers more than a wage - it's about the deep reward of guiding young people who've faced challenging starts in life toward brighter futures. As an LSA, you will provide high-quality support, mentoring, and guidance to our learners, helping everyone from those who are struggling to those ready to stretch themselves to participate, achieve, and feel proud of their progress. By breaking down barriers to learning, bringing creativity to sessions, and being a friendly, supportive presence, you'll make every learner feel included, motivated, and excited about what they can achieve. Simply put: you'll help learners discover their potential and enjoy the journey along the way!

At Landau, we're passionate about changing lives and creating futures. As a leading supported employment and training charity, we're changing over 800 lives each year across the West Midlands, including Telford and Wrekin, by providing pathways to employment, access to education, and support for personal growth and independence. Joining our team means joining a community that values making a real difference--empowering individuals to overcome challenges and realise their potential. We are a diverse, forward-thinking organisation, dedicated to delivering high-quality, sustainable services that truly change lives and open doors to new beginnings

We are committed to supporting our workforce as much as our mission. At Landau, you'll receive the Real Living Wage, access to a private healthcare scheme, roadside assistance, and support through our Disability Confident Employer status. We're proud to be a Gold Award holder for our support of veterans, creating an inclusive environment where all backgrounds and abilities are valued. If you're driven to be part of a diverse, forward-thinking organisation that's dedicated to delivering high-quality, sustainable services that truly change lives, we'd love to have you join us.

If this sounds like the perfect opportunity for you, please apply with your CV. If you are shortlisted, we will send you an application form to complete

Key responsibilities will include:

Supporting and mentoring learners in classrooms, workshops, and even out in the community

Helping tutors adapt lessons and activities so that every learner can achieve and feel confident

Working 1-to-1 or in small groups to help learners overcome challenges and barriers to learning

Coming up with creative strategies to engage learners and keep sessions fun and inclusive

Assisting with learner portfolios, assessments and progress reviews

Encouraging positive behaviour, teamwork and confidence building

Providing pastoral support, being a trusted and approachable person learners can turn to

Helping learners set and achieve personal goals, preparing them for exams, next steps, and future opportunities

Supporting with work experience placements and enrichment activities that prepare learners for life beyond the classroom

Assist with preparation for exams and to take part in invigilation, supervision and support during exams

Acting as a key worker for identified learners - cheering them on, celebrating their progress and helping them reach their potential

We are looking for individuals who are:

Enthusiastic, approachable, and great at building positive relationships

Passionate about supporting young people, including those with additional needs

Flexible, creative and ready to try new approaches to inspire learners

Organised, reliable and confident in working as part of a team

Committed to safeguarding and ensuring the wellbeing of learners

Why you'll love working with us

Make a real difference - every learner's achievement is also your success!

Join a welcoming, supportive and passionate team who care about what they do

Enjoy variety - no two days are ever the same

Opportunities to grow your own skills and progress your career

A workplace where your ideas are valued and your input helps shape the learner journey

Person specification

Job title: Learning Support Assistant

SKILLS AND CORE COMPETENCIES

Technical competency (qualifications and training)

A relevant qualification such as Teaching Assistant, AET, or equivalent - giving you the skills to confidently support learners. (Essential) Maths and English at Level 2 minimum - helping you guide learners and support their progress with confidence. (Essential)
Experience

Experience supporting learners in a similar role - whether in classrooms, workshops, or community settings - and loving every minute of it! (Essential) Experience working with learners with SEND, helping them overcome barriers and achieve their goals. (Essential) Experience supporting learners with anxiety, low confidence, or who face social or educational disadvantages. (Desirable) Experience meeting the needs of learners with Education, Health and Care Plans (EHCPs). (Desirable) Experience planning, preparing, or adapting resources and activities to make learning accessible, engaging, and fun. (Desirable)
Skills and Attributes

Creative, innovative, and full of ideas for practical approaches that spark curiosity and motivation in learners. (Essential) Confident with IT and able to manage administrative and reporting tasks efficiently. (Essential) Strong organisational skills, reliable, and excellent at time-keeping - keeping everything running smoothly. (Essential) Able to build trust and strong relationships with post-16 learners, helping them feel supported and inspired. (Essential) Resilient, positive, and a true team player, ready to tackle challenges with a smile. (Essential) Able to plan, risk assess, and supervise off-site activities such as work experience placements. (Essential)
Safeguarding

Aware of, committed to, and confident in promoting the safety and wellbeing of young people and vulnerable adults. (Essential) This role requires an Enhanced DBS Disclosure. (Essential)
Other

Committed to promoting Equal Opportunities and Diversity and celebrating differences. (Essential) Ability to travel between Landau sites or on Landau business as needed. (Essential)
We have 2 positions available:

Position 1: Learning Support Assistant (Permanent)

Hours: 35 hours per week

Salary: 19,381.95 - 20,423.55 (23,914.80 - 25,200 FTE) per annum

Position 2: Learning Support Assistant (Maternity Cover - Fixed Term until 31st March 2026)

Hours: 35 hours per week

Salary: 19,381.95 - 20,423.55 (23,914.80 - 25,200 FTE) per annum

These roles are both Term Time Only positions

Location: Telford

If you could let us know which role you are interested in when applying.

We are committed to creating a fair and inclusive workplace. As part of our pledge with the Crisis Homelessness Alliance, we offer an automatic interview to applicants who meet the minimum criteria for this position and are currently experiencing or at risk of homelessness. If this applies to you, please let us know when you apply.

As a Disability Confident employer we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If this applies to you, please let us know when you apply.

As a member of the Armed Forces Covenant we recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our organisation and country. A guaranteed interview will therefore be offered to Veterans and their Spouses/Partners, serving Regular members of the Armed Forces approaching the end of their service and the Spouses/Partners of currently serving Regular members of the Armed Forces. This is conditional on the minimum criteria of the job being met and no longer than 5 years has lapsed since leaving the Armed Forces (subject to supporting information being provided on request). If this applies to you, please let us know when you apply.

Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.

As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.

If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.

It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.

Job Types: Full-time, Permanent

Pay: 19,381.95-20,423.55 per year

Benefits:

Company pension Health & wellbeing programme Private medical insurance Referral programme
Application question(s):

Which Role are you interested in - the fixed term maternity cover LSA or Permanent LSA?
Work Location: In person