Job Description

Job Introduction

Here at BPP Education Group we understand that learners and students might need some extra support during their studies. That's why we offer dedicated welfare and student support services. Our collaborative approach includes learning support, mental health and wellbeing support, and safeguarding. We work closely with other BPP services to ensure a joined-up approach, so that learners and students can thrive both personally and academically.



As such, an opportunity has arisen for an experienced Learning Support Manager with a strong background in supporting individuals with disabilities and complex needs across a diverse range of ages and demographics to join our team.



This opportunity is available as a 12-month Fixed Term Contract, and will involve managing complex cases, acting as an escalation point for issues or complaints, and ensuring high-quality support is delivered. You will also line manage a team of Disability Advisors and an Administrator, providing leadership, oversight and ensuring overall operational efficiency.

Why work for BPP Education Group?

It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:



With remote working available, you can spend your time working from wherever you choose to call home, however please note some travel may be required to meet the needs of the role


We also provide a generous annual leave entitlement of 30 days, and there's a rewards package that includes retail discounts and much more.


Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family

What you'll be doing

In this role you will play a key role in supporting the Head of Student Welfare and Support in the operational success of the Student Support and Welfare department across its range of activities.


As such, you will be responsible for:



Managing a team of Disability Advisors and an Administrator who respond and manage Learning Support referrals Overseeing all Learning Support interventions (reasonable adjustments) ensuring they are timely, effective and appropriate to individual entitlements Interviewing and assessing students to identify appropriate reasonable adjustments in accordance with our policies, learning and teaching and external funding mechanisms Ensuring all student's records are accurately updated and maintained and that evidence complies with audit requirements Overseeing the rolling out of learning support processes to the schools and ensuring confidence and competence in this Identifying and promoting Learning Support strategies and service improvements Providing accurate statistical reports to the Head of Student Welfare and Support and other teams Collaborating with external stakeholders and other teams at BPP to ensure reasonable adjustments and inclusive practices are integrated appropriately Supporting the work of Group Education Services, as directed by the Dean, performing from time other such duties that may be consistent with the post

What we're looking for

To be successful in this role you will need to have a proven track record in the following areas:

Relevant professional qualification at degree level Experience of people management/leading a team Substantial experience of working with individuals with a wide range of learning difficulties and disabilities Knowledge and understanding of referral pathways for vulnerable learners and an awareness of relevant government legislation A detailed understanding of implementing reasonable adjustments in accordance with the Equality Act 2010 Self-reflective with an ability to be emotionally intelligent and responding to complex issues with sensitivity and confidentiality Experience of working in a multi-agency team approach, with the ability to build effective working relationships, partnerships and referral routes with key internal and external stakeholders Excellent communication and interpersonal skills with the ability to build effective working relationships with stakeholders Experience of understanding, analysing and presenting data related to metrics IT literate, with strong competency in MS Office applications, particularly MS Excel

Please note

that the successful candidate will be required to undergo a DBS Check

BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP's safer recruitment practices

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.