Job Description

Description

Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.

Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.

At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage.

Key Responsibilities

This is an exciting opportunity to join a new build to rent (BTR) company launching in Spring 2026. With an impressive pipeline of properties due to launch over the coming years, we are looking for somebody who is sales driven and relentlessly customer focused. You will support the Resident Service Associates during lease up across each BTR community, meaning you will play a critical role in supporting them in their leasing goals while creating and delivering exceptional resident experiences at every interaction.Provide leasing support across multiple communities, assisting on-site teams to fulfil community goals. Support in executing leasing strategies across a portfolio of BTR communities. Working collaboratively with the on-site team to drive operational and leasing performance and provide a best-in-class resident experience. Be confident in providing tours with customers, covering a handful of locations across London. Assisting in leasing negotiation and administration. Foster and maintain strong relationships with prospective and existing customers, addressing all enquiries promptly. Act as a flexible resource, supporting where demand is highest to maintain leasing momentum. Deliver a seamless, brand-aligned experience to prospectives and incoming residents no matter which community you are supporting. Strong collaboration with the centralised leasing and marketing teams to create compelling property listings and promotional marketing collateral. Regularly reviewing competitor activity and presenting this to the centralised leasing and marketing teams to ensure we remain competitive in the local market. Participate in team meetings to discussing leasing strategies and market trends to ensure we are always ahead of our competitors. Contribute to the overall success of the leasing team by providing exceptional service and support.

Skills, Knowledge and Expertise

You'll thrive in this role if you love variety, adaptability and being the go-to problem solver across our different communities. Sales driven with a relentless focus on customer service and team collaboration. Relentlessly customer-focused -- you know that every interaction is an opportunity to build trust and loyalty. A natural communicator, confident and adaptable across all types of people and situations. Organised and proactive, thriving in a busy environment with multiple priorities. Team-oriented, but equally comfortable taking ownership and accountability.

Benefits

25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

Internal applicants:

If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.

About Berkeley Group

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.



We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.