Based on site, the Lettings Manager is responsible for managing the lettings team, as well as overseeing other activities such as leasing strategy, administration, lettings compliance and marketing.
Key Responsibilities
Responsibilities include:
Managing a lettings team, offering ongoing training and support
Conducting viewings with tenants and negotiating rental offers
Completing tenancy paperwork and vetting applicants
Providing lettings performance reports
Appraising apartments and advising clients on rental prices
Negotiating renewals
Regularly carrying out rent analysis, reporting monthly to the client including recommendations
Carrying out property inspections
Coordinating online marketing of available apartments
Working alongside the General Manager to organise events to create community engagement
Building and maintaining corporate relationships with relocation agents, employers etc
Skills, Knowledge and Experience
Personal Attributes
Strong customer service ethic
Positive, can-do attitude
Initiative and the ability to think outside the box
Common sense approach
Outgoing, warm and friendly personality
Team player
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate
Social media literate
Previous Experience
Prior experience in a senior lettings role within estate agency or BTR
Prior experience managing a team
Strong customer service skills
Positive, can do attitude
Team player
Excellent written and spoken etiquette
Ideally ARLA qualified
Working Hours - 5 over 7 days (42.5 hours per week) - ( includes 30 minutes unpaid Lunch break)
Salary - 40000 P.A plus bonus
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Please see our Benefits Booklet for more information.
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