Job Description

Reporting To

Credit Manager

Department/Location

Office based - 40HR PW - Central Support - Stoneferry, Hull.
Please note that the salary for this role is National Minimum Wage.

Main Purpose

To support the MKM Credit Services Function on Recovery of delinquent Debt and manage the Legal Partners

Duties & Responsibilities

To take complete ownership of workload, managing priorities as required Build relationships with branch directors and their teams to facilitate exchange of information. To ensure that the status and notes on all accounts are kept up to date. Complete Recovery Calls in-line with MKM Processes Prepare written correspondence as necessary regarding customer accounts. Manage External Relationships with Legal Partners Negotiate best outcome for MKM. Review Process for Improvement Any other tasks as directed, which are reasonable within the scope of the role.

KPI's

Under Review

Skills, Knowledge, and Experience

Previous experience in a similar role Computer literate with a high attention to details Be both assertive and tenacious whilst also flexible in their approach. Be a team player who is a good communicator, at all levels, and can demonstrate that they are commercially astute.

Our benefits:

A competitive pay package. Generous discretionary bonus scheme. People orientated culture. Substantial Employee Discount Training and development opportunities. Holiday scheme which rewards length of service. Perkbox discounts Contributory pension scheme Performance related bonus Financial Planning Support Cycle to work scheme Free parking Enhanced Maternity Enhanced Paternity Employee Assistance Programme Mental Health Support

MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Free parking On-site parking
Application question(s):

Can you reliably commute to Hull daily? Do you have previous experience in a similar role?
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: High