Job Description

Purpose:

In conjunction with all other staff to provide clients with a high quality service that caters for all their needs.

To specialise in typing and clerical skills in dealing with matters within the Department.

To constantly improve perceptions of the firm and the services provided in dealing with clients.

Provide support to Fee Earner as to typing and administrative functions.

Tasks:

Typing associated work: Carry out all Fee Earners administrative requirements. Filing documents as required. Locating old files as required, updating records as to movement of such documents. Keeping computerised diary updated of appointments & key dates Support input to plans for future development through participation at staff meetings, job consultation and the like. Assist to maintain high standards of service to ensure that clients will use and recommend the Practice again in the future.

RECEPTION

Dealing with clients and visitors to the Reception and attending to care and comforts of those waiting to include offering and making drinks for visitors; Ensure reception area and meeting rooms are clear and tidy; Answer all incoming telephone calls and assist callers, taking messages where appropriate and delivering messages to fee earners; Making appointments to see Fee Earners as necessary; Establish and maintain rapport with all clients to ensure that they will continue to use and recommend the services of Swayne Johnson Solicitors.

OTHER WORK:

Answer all incoming telephone calls and assist callers, taking messages where appropriate and delivering messages to fee earner.

Making appointments to see Fee Earner as necessary.

Be fully conversant with all policies in place and issued from time to time by or on behalf of the Directors.

Ensure compliance with all Health & Safety requirements as detailed in the Health & Safety Policy.

Be fully aware and comply with all instructions and procedures in the Practice Manual and the Staff Handbook.

Fully comply with any additional instructions issued from time to time by or on behalf of any or all of the Directors.

To positively respond to any training/development requirements.

Attend to other requirements by or on behalf of any of the Directors in connection with duties as an Administrative Assistant/Legal Secretary, even if this may result in changing aspects of the .

Potential for future development.

Full Time: Monday-Friday (9:00am-5:00pm)

Job Type: Full-time

Pay: 23,150.00-24,000.00 per year

Benefits:

Sick pay
Work Location: In person