Job Description

At Howells, we combine a fresh and forward-thinking approach with a client-focused, local feel to deliver a range of award-winning, quality services.

We are currently looking for an enthusiastic and engaged Legal Assistant to join our fast-paced Residential Conveyancing Client Onboarding Team based in our Cardiff city centre office. This role will provide valuable support to the residential conveyancing team, to ensure a smooth onboarding process for new clients.

You will be responsible for:

Discussing fees with clients and supporting them with their queries. Onboarding clients and opening files, including set up on our case management system. Supporting the team with administrative tasks associated with the new transaction process e.g. obtaining title deeds and issuing sales contracts. Liaising with existing and prospective clients, answering and resolving their queries where relevant. Providing an excellent level of customer service to our customers. Dealing with third parties such as estate agents and solicitors, as part of the new transactions process. Interacting with solicitors within the firm from time to time, providing clarification on any queries or issues. Any other reasonable duties and responsibilities.

What We're Looking For:

Well organised with ability to prioritise workload. Ability to work accurately with a good attention to detail. Able to use Microsoft Office packages and good typing skills. Excellent communication skills, both verbal and written. Resilient and calm under pressure. Excellent keyboard and word processing skills. Possess high levels of speed and accuracy. Have a good telephone manner and be comfortable speaking with clients on the telephone. Friendly and helpful team player.

What you will receive:

Competitive Salary

Annual Leave:

Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.

Annual Leave Purchase Scheme:

Option to buy up to 3 extra days of leave annually to support your work-life balance.

Gym Discounts:

Access discounted memberships to help you stay active and healthy.

Growth & Development:

We're invested in your career with opportunities for learning and advancement.

Milestone Recognition:

Celebrate your dedication with recognition and awards for key milestones.

Events:

Take part in various networking, corporate, and charity events throughout the year.

Refer a Friend Scheme:

Get rewarded for referring talented friends and connections to join the team.
Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process.

Job Type: Permanent

Benefits:

Additional leave Company events Referral programme
Ability to commute/relocate:

Cardiff CF24 0EL: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person