Job Description

Join a team that values your growth, input, and expertise.

At ACT, we're not just about processes -- we're about people. As a Legal Liaison Assistant / Paralegal in our busy Debt Recovery Department, you'll play a key role in helping clients navigate the civil litigation process with confidence and care.

If you're passionate about the legal sector, enjoy problem-solving, and take pride in delivering exceptional service, this is an excellent opportunity to develop your career in a supportive and professional environment.

What You'll Do

Support clients through the civil litigation process, from issuing claims to enforcement. Track and manage cases, ensuring legal procedures are followed accurately and efficiently. Collaborate with solicitors and colleagues to deliver the best possible outcomes for clients. Handle client queries promptly and professionally, providing clear guidance and reassurance. Work closely with clients to find practical, effective solutions for their individual needs.

What We're Looking For

Experience:

At least 12 months in a legal or recoveries environment (paralegal or debt recovery experience preferred).

Knowledge:

Understanding of debt recovery proceedings or the Civil Procedure Rules.

Skills:

Excellent communication and negotiation abilities. Strong organisational and time-management skills. A proactive, problem-solving mindset and a collaborative approach. Confidence in client care -- both written and verbal. Competence in using IT systems and maintaining accurate case records.

Why You'll Love Working with Us

We're proud to offer a workplace that combines professionalism with genuine care for our people. When you join ACT, you'll benefit from:

Company pension Casual dress and friendly culture Wellbeing programme Life insurance & bereavement leave Regular team events Sick pay and supportive management team

About You

You'll thrive in this role if you're a natural communicator who enjoys balancing attention to detail with client interaction. You're motivated by achieving results and take pride in helping clients reach positive resolutions.

Diversity & Inclusion

At ACT, we're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applicants from all backgrounds and select candidates based solely on merit and suitability.

Job Type: Full-time

Pay: 24,000.00-27,500.00 per year

Ability to commute/relocate:

London HA1 2EE: reliably commute or plan to relocate before starting work (required)
Experience:

civil litigation / debt recovery: 2 years (required)
Work Location: In person