Legal Assistant - Personal Injury Team
Location: Oldham (Office-based role)
Hours: Full-time, 35 hours per week
Working Hours: Monday to Friday, 9:00am - 5:00pm (1-hour lunch break)
We are seeking a lively, reliable, and committed Legal Assistant to join our Personal Injury team at our newly opened Oldham office. This is a fully office-based position and an excellent opportunity for someone looking to develop a career in law, with clear progression opportunities to a Claims Handler role for the right candidate.
Key Responsibilities
Assisting fee earners within the Personal Injury department
Answering incoming telephone calls from clients and third parties in a professional and courteous manner
Dealing with client queries where appropriate and ensuring matters are passed on correctly
Taking accurate and detailed messages and relaying them promptly
Chasing liability updates from insurers and third parties
Updating clients on the progress of their claims
Drafting legal and non-legal correspondence
Speaking with new clients and taking initial claim details
Performing vetting and compliance checks
Accurately inputting information onto the case management system
Maintaining strict data confidentiality at all times
General office duties including incoming and outgoing post
About You
The successful candidate will be:
Professional, friendly, and approachable
Reliable, committed, and well-organised
A strong team player with a positive attitude
Confident and clear when communicating with clients by phone and in writing
Literate with strong written English and good computer skills
Experience
Previous claims handling, legal assistant, or similar experience in a related field is preferred, but not essential
Experience within personal injury or legal services will be an advantage
What We Offer
Full-time, stable position in a growing firm
Supportive team environment
On-the-job training and development
Progression opportunities to a Claims Handler role
Modern working environment in our new Oldham office
If you are motivated, detail-oriented, and keen to build a long-term career in the legal sector, we would love to hear from you
Job Type: Full-time
Pay: From 12.50 per hour
Expected hours: 35 per week
Benefits:
Transport links
Work Location: In person
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