Job Description

The role of Case Manager involves managing legal cases within the not-for-profit industry, ensuring compliance with established processes and regulations. This is a fixed-term, one-year position based in London, with a focus on delivering high-quality outcomes in a remote working environment.

• Assist where necessary to screen complaints/referrals received
• Manage receipt of complaints/referrals and deal with allocated complaints and cases to bring them to conclusion in accordance with the requirements set out in Framework and Boundaries above and associated procedures
• Act as investigator and obtain evidence, including drafting of witness statements and issuing instructions to expert witnesses. Maintain flow of communication with respondents, complainants and other relevant parties
• Act as point of contact for complainants, parties, advocates, witnesses and other parties as appropriate
• Collate data for reports to the Board, sponsors, HMRC and other stakeholders
• Attend meetings to report on AML enforcement activity as required

Seeking immediately available Senior Paralegal or Legal Exec for a 12 month FTCIdeally you will come from a Regulator or Membership body!
Knowledge and experience

• Expert in one or the other of:

• Accountancy and Taxation

• Regulatory law

• Experienced solicitor, Paralegal or Member of the Chartered Institute of Legal Executives (desirable)

• A relevant accountancy or tax qualification (desirable)

• Experience drawn from a financial services or other professional regulatory environment

Functional/technical skills

• Knowledge of relevant legislation (including AML)

• Good working knowledge of relevant software packages, including case management systems, CRM, Word, Excel

and Power Point
Interpersonal and work management Skills

• Excellent interpersonal and customer service skills

• Excellent written and verbal communication skills

• Attention to detail

• The ability to work to fixed deadlines and objectives

• Problem solving skills

This not-for-profit organisation operates within the legal and tax sectors, providing essential services to its members and stakeholders. It is a medium-sized organisation with a strong reputation for professionalism and excellence in London and beyond.

• A salary c. 47,200
• Remote working arrangements, with a 35-hour work week.
• Generous pension contributions (9.5% employer and 3% employee).
• A fixed-term contract for one year
• 25 days holiday

If you are ready to take on this exciting opportunity as a Case Manager in the not-for-profit industry, we encourage you to apply today