Job Description

The Legal & Compliance Apprentice forms part of a small and friendly team based in our Support Centre in Burton-Upon-Trent.

The apprentice will learn a range of business administration duties within a fun and fast paced environment. Key parts of this will be to develop new skills in IT, customer service and administration whilst working towards an a nationally recognised level 2 qualification in Business Administration.

Location: Jubilee House, Burton-on-Trent

Role Purpose

The aim of this qualification is to contribute to the skills, knowledge, and overall performance of Business Administration for a learner.

It provides an insight into the principles and processes of Business and Administration and will aid career development with both knowledge and skills areas required in Business Administration.

This QCF competence-based qualification is designed for those people who are involved in Business and Administration as their primary work activity and are seeking a career in Business Administration and wish to take the first steps towards professional qualifications.

In addition, it is for learners who wish to gain recognition of their skills, knowledge and experience in Business Administration.

There are no formal entry requirements for this qualification. This qualification is suitable for those who work within a number of industries and job roles. It provides Learners with an opportunity to demonstrate their competence and knowledge in a wide range of job roles. Learners who achieve this qualification could progress into a number of business administration roles and/or continue their study in this or other areas.

Learners who complete this qualification may go on to further study in related areas such as Level 3 Diploma in Business Administration (QCF).



Framework Structure



All learners will need to achieve the following mandatory units:


Communication in a business environment Principles of providing administrative services Principles of business document production and information management Understand employer organisations Manage personal performance and development Develop working relationships with colleagues Produce business documents Store and retrieve information Use and maintain office equipment Use a telephone and voicemail system Health and safety in a business environment Employee rights and responsibilities Using email Word Processing Software Principles of equality and diversity in the workplace

We Believe In Thriving Together

Our business is rooted in partnership and shared success. We recognise excellent performance and celebrate personal wins. We are a business that empowers our People, Publicans and Management Partners to be the best they can be because by working together, we thrive together.

We Believe In Doing Well By Doing Good

It's not only what you do, but how you do it that matters. At Punch, positive performance is driven by building trust through open communication and transparency and by putting the needs of people, planet and pub first.

We Believe In Pride In Our Stride

Our people are what make us. We encourage our Punch family to take pride in their differences, show up as themselves and be unafraid to make things happen and make their mark in the world.

We Believe In Delighting Every Guest

We're passionate about hospitality and dedicated to creating exceptional guest experiences that matter. Working together to grow successful pubs, we provide unwavering support that empowers our Publicans and Management Partners to do their best work, ensuring the happiness of every guest.

Accountabilities:

o Learn to administer pub acquisitions and pub disposals.

Learn to process queries. Learn to complete compliance checks for pub letting documentation. Learn to produce and present tenancy agreements for completion and sign off. Learn to raise purchase orders to process invoices and payments. Learn how to maintain and record files. Gain an understanding on how the pub industry functions. Gain insight on the associated regional and pub areas to make the appropriate and reasonable decisions when required. Learn how to prioritise and schedule problems and how to escalate them. Learn to identify opportunities to positively challenge historical processes and practices that may provide better solutions. Learn to maintain activity trackers and plans Learn how to communicate effectively in a business context Learn how to manage time to enure deadlines are met Apply appropratie time and dedication to the apprenticeship Learn how to provide administrative support to the property and estates teams. Work closely with the Line Manager to develop your skills and knowledge.

Key Relationships:

Compliance and Governance Manager Legal and Compliance Associates Head of Legal & Compliance

Closing date: Monday 21st July 2025

Apply by email