Job Description

Travers Smith is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment.
Department
The Technology group is responsible for the delivery of all Technology services within the firm. The group is a business services function that supports and contributes to the objective of the legal practice. The Technology department consists of service delivery, business systems, training, technical operations, security operations, legal products, engineering, eDiscovery and information security. The Technology department supports the business with strategic technology delivery. The department is committed to providing a high quality of service to its clients and the clients of the firm.
The Role
Reporting to the Head of Legal Technology, the Legal Products Anaylst is a member of the Technology team responsible for devising, managing and driving adoption of internally developed and off-the-shelf legal technology. They will be working with analysts, engineers, and legal practice groups to understand requirements and identify opportunities to improve efficiency. The Legal Products Analyst is expected to collaborate with technical peers, lawyers, and legal operations roles to ensure the highest level of service delivery and project management. Dealing with third party vendors, building market knowledge and horizon scanning of emerging legal technologies will also be crucial to success as well as a can-do attitude to drive projects forward.
The firm's clients understand there is an overhead to pay for how "wisdom" is delivered, however, they are not accepting of inefficiency nor are they impressed by lawyers working long hours even if those fees are written off. Technology and artificial intelligence are increasingly being used by lawyers in the delivery of service to clients - be it highly efficient information, technology applications or emerging legal technology services. Due to the firm's size and culture, the Travers Smith Technology group is uniquely positioned to transform the daily working of its people by removing friction and frustration and, at the same time, creating a platform on which to deliver new products and services. All underpinned by stable, secure, supported technology services .
Key Responsibilities

• Proven experiencesupporting legal technology platforms or AI-driven products, preferably in a law firm or legal tech setting.
• Strong technical aptitudeand hands-on experience working with AI technologies and natural language processing tools -
• Proficiency in developing, refining, and optimising AI promptsto achieve desired outcomes - taking requirements from senior lawyers and developing robust, performant and accurate prompt playbooks.
• A foundational understanding of computer science and software development concepts to understand the maturity of legal tech products.
• Excellentanalytical and problem-solving skillswith demonstrated ability to troubleshoot complex technical and product issues independently.
• Effective communicator with the ability totranslate technical concepts for non-technical users, and document solutions clearly.
• Demonstratedability to manage multiple tasksand adapt to shifting priorities in a fast-paced, collaborative environment.
• Experience working inagile, cross-functional teamsand taking ownership of technical deliverables.
• Strongattention to detailand a commitment to delivering high-quality results.
• Familiarity with legal research tools, document management systems, or workflow automationis an advantage.

Key Stakeholders

• Director of Technology
• Head of Legal Technology
• Legal Technology Lead
• Legal Operations
• Lawyers

Personal Specification - Experience, Knowledge & Skills
Required

• Technical degree or equivalent experience.
• Ability to present complex technical ideas to non-technical audiences.
• Understanding of law firms, legal processes, and their requirements.
• Comfortable collaborating with multiple teams on a wide variety of projects.
• A keen interest in artificial intelligence
• Excellent communication skills - both written and verbal.

Beneficial

• An understanding of the technology market and the ability to sense trends.
• An interest in emerging technology and how it applies to the legal industry.
• Experience with product management products (e.g. Azure DevOps, Jira).
• Experience with document management systems (e.g. iManage, NetDocuments).
• Good presentation skills desirable.

Organisation and work management

• Able to set and meet deadlines while keeping team members informed of developments.
• Prioritise workload to give appropriate time to a variety of requests and tasks.
• Able to work on own initiative without losing sight of overall team goals.
• Team player.

Attitude to work

• Uses initiative and focuses on solutions.
• Enjoys working in the office.
• Able to work both alone and in a team.
• Continually seeks to develop and improve own skills and knowledge.
• Enjoys and responds well to change and new challenges.

Personal qualities

• A strategic mind-set - identifying trends and related activities and aligning.
• Leading by example and demonstrating the right behaviours to the team.
• A sense of ownership and accountability for service and deliverables
• Excellent role model for others, displayed by appropriate professional behaviour

We are excited to be moving from our London headquarters in Snow Hill, to a brand-new building in the City - Stonecutter Court. The move is expected to take place in early 2026.
Diversity & Inclusion statement: We value and celebrate the unique backgrounds, perspectives, and experiences of every individual including differences in gender, ethnicity, disability, faith, and more. We're committed to building an inclusive workplace that reflects the diversity of our clients and communities, where everyone feels empowered, respected, and heard. We actively partner with organisations and networks that champion equality and fairness, ensuring our policies and practices uphold these values.
Accessibility statement: If individuals have any accessibility issues when reviewing this document, please notify a member of the Travers Smith HR team so that the document can be provided in your preferred format, such as large print, audio, or braille.
Support and Adjustments for candidates: We are committed to ensuring that people who are disabled or have a long-term condition are empowered in their identity, valued equally, and listened to. If we can adjust the recruitment process to make it more accessible, please let us know. For further information please visit our website:

Skills Required