We have an exciting opportunity for a professional Receptionist and Administrator at our Bulwell office. You will be the vital first point of contact for clients, visitors, and colleagues who arrive daily.
The hours are 9 am - 5 pm, Monday to Friday.
About Us
We are a well-respected law firm with offices in Bulwell, Bingham, and Clifton. We offer high-quality legal services to individuals and businesses. Our primary areas of expertise include Dispute Resolution, Residential Conveyancing, Wills, Trusts, Probate, and Notarial services.
We provide outstanding client service and foster a welcoming, supportive workplace. We also prioritise work-life balance and advocate for a diverse and inclusive environment.
About You
We are seeking a highly professional individual with experience in a similar role, ideally within a busy law firm. You should be friendly, dependable, and an excellent communicator capable of working effectively under pressure.
What is on Offer?
Competitive salary (salary range dependent on experience)
Supportive and friendly working environment.
Long-established and highly regarded team.
The Role
You will act as the first point of contact for clients and staff, delivering outstanding customer service. Your responsibilities will include:
Handling incoming telephone calls and greeting visitors professionally and warmly.
Accurately recording client information and directing enquiries appropriately.
Maintaining a tidy and presentable reception area at all times.
Managing record-keeping and archiving tasks.
Utilising our legal case management system.
Performing general administrative duties, including managing incoming and outgoing mail, booking meeting rooms, and maintaining office supplies.
This role is demanding and requires the ability to work effectively under pressure. Previous experience in a fast-paced business handling high volumes of client inquiries daily is essential.
Qualifications & Skills
Proven experience in a reception role.
Excellent telephone manner and interpersonal skills.
Professional, friendly, and proactive "can-do" attitude.
Strong IT skills, including proficiency in Microsoft Office Suite.
Highly organised with excellent attention to detail.
Ability to multitask and prioritise effectively.
Excellent communication skills, both written and verbal.
Apply Now!
If you have the skills and experience needed, we would love to hear from you. Please supply a cover letter and your current CV in PDF format.
Equal Opportunities
We are an equal opportunity employer and welcome applications from suitably qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.
NOTE: Strictly no enquiries or communications from Employment Agencies.
Job Type: Full-time
Experience:
Customer service: 3 years (preferred)
Work Location: In person
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