Premier Solicitors is seeking an enthusiastic and professional individual to join our reception team as a Legal Receptionist & Administrative Assistant. This role plays a vital part in the daily operations of the firm, ensuring excellent client service and efficient front-of-house management.
Key Responsibilities:
Manage incoming calls via the switchboard, directing them to the appropriate extensions efficiently.
Greet and assist clients and visitors in a professional and courteous manner.
Keep clients informed of any appointment delays and provide general assistance.
Accurately relay messages via email or telephone in a timely manner.
Maintain and update the room booking system to ensure scheduling of meetings.
Assist with accounts administration, including cash handling and cheque preparation.
Ensure that all relevant charges and bills are correctly recorded in the accounts system.
Maintain confidentiality and adhere to data protection regulations at all times.
Sort and date-stamp all incoming post and correspondence and prepare outgoing post using the franking machine.
Oversee the organisation and upkeep of the reception area, ensuring it remains presentable and professional.
Assist in managing junior reception team members and providing guidance where necessary.
Person Specification:
The ideal candidate will have the following skills and attributes:
Strong organisational skills with the ability to multitask effectively.
Excellent communication skills, both written and verbal.
Good time management and the ability to work efficiently under pressure.
A polished and professional demeanour.
A well-presented appearance suitable for a corporate environment.
Ability to work independently and collaboratively as part of a team.
A professional telephone manner with a customer-focused approach.
Essential Requirements:
A minimum of 12 months' experience in a receptionist or customer-facing role (e.g., retail or hospitality). Legal sector experience is not essential.
Competence in using office software and a willingness to learn new systems.
Desirable (but not essential) Skills:
Prior experience with accounts administration.
Familiarity with the Solicitors' Accounts Rules.
Previous experience in mentoring or overseeing junior team members.
Additional Information:
This is a full-time role with the hours being 0900 to 1730 Monday to Friday.
Opportunities for career development within the firm.
To apply, please submit your CV and a covering letter stating your salary expectations to recruitment@premiersolicitors.co.uk For more information about Premier Solicitors, please visit our website: www.premiersolicitors.co.uk.
Only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
Pay: From 24,000.00 per year
Benefits:
Company pension
Language:
English (preferred)
Work Location: In person
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