Job Description

About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester and Liverpool, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
We are seeking a Legal Secretary to provide comprehensive, high-quality secretarial and administrative support to the Civil Liberties and CICA teams in our Liverpool office. This role is key to ensuring smooth team operations, timely document preparation, efficient diary management, and excellent client service.

Responsibilities

Deliver proactive secretarial and administrative support across two specialist legal teams. Prepare and format legal documentation, including correspondence, pleadings, and court bundles. Handle inbound and outbound client communications with professionalism and empathy. Coordinate diaries, schedule meetings, and liaise with lawyers, clients, and Counsel. Support preparation for hearings, trials, and client meetings. Maintain and organise electronic and physical filing systems. Transcribe and proofread dictated material with a high level of accuracy. Manage photocopying, scanning, and other administrative tasks as required. Undertake ad hoc duties to support team efficiency and client service excellence.

Person Specification

Minimum 2 years' experience as a legal secretary is essential. Excellent command of English, with strong spelling, grammar, and punctuation. Proficient in IT systems and Microsoft Office applications. Professional and personable telephone manner with a strong client service focus. Exceptional attention to detail and organisational ability. Proven ability to manage workloads in a fast-paced legal environment. Strong audio typing and word processing skills (minimum 65+ wpm). Experience with digital dictation systems (BigHand preferred). Familiarity with the Proclaim case management system is desirable.

Salary & Hours

Salary of 26,000 to 30,000, dependent on experience. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits

Hybrid Working

3/2 hybrid working pattern after probation.

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

Extra Holidays

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.