To provide legal secretarial / administrative support to all fee earners and management within the firm. Will be expected to work as part of a team of admin support providing excellent customer service to both clients, visitors and colleagues.
Duties and Responsibilities
Processing incoming and outgoing post, including delivery of recorded post to the post office.
Archiving of case files ensuring the records are accurately updated and maintained appropriately.
Answering telephone calls, providing assistance where possible or forwarding calls to the appropriate member of staff.
Assisting visitors and clients to the office, ensuring excellent customer service is maintained at all times.
Undertake photocopying, faxing and bundle making as required by fee earners.
To arrange appointments as and when required by fee earners and ensure the calendar is updated.
Open new case files when instructed using the appropriate systems as advised.
To maintain confidentiality at all times.
To undertake training as and when required.
To maintain a professional attitude towards clients, visitors, and colleagues at all times.
To adhere to regulations as imposed by funders and regulators.
To maintain the firm's commitment to equal opportunities.
To adhere to the firm's health and safety policies and procedures.
To undertake any reasonable task as requested by a manager.
Person Specification
Essential
3 GCSE's including English and Mathematics
Excellent written and spoken English
An ability to work well with others, under supervision or as an individual
Experience of using Microsoft Word, Excel and Outlook
Ability to communicate effectively with clients and visitors on the telephone and in person
Ability to multi-task and prioritize
Excellent time management skills
Ability to work in a dynamic environment
Physically able to carry and move using the appropriate techniques and equipment, boxes and casefiles.
A commitment to the law and implementation of the same.
Desirable
Experience of working in a similar environment
A knowledge of legal terminology
An understanding of Legal Aid
Job Types: Full-time, Permanent
Pay: 25,000.00 per year
Benefits:
Health & wellbeing programme
On-site parking
Work Location: In person