Job Description

About Us

At Gordons Property Lawyers, we help thousands of people every year with their remortgage and conveyancing needs. Our Operations Team plays a vital role in making this process smooth and stress-free. We're proud of our friendly, supportive culture and are looking for a motivated

Operations Assistant

to join our team.

The Role

This is a varied role where you'll get the chance to rotate across different areas of our busy Operations Team, including:

Post Completion:

making sure Land Registry applications are correct and liaising with lenders, landlords and clients.

Onboarding:

setting up new client files, checking documents, and ensuring clients feel welcomed from the start.

Customer Contact Centre:

being the first point of contact, handling calls, emails, and updates in a professional, friendly way.

Post Room:

managing incoming and outgoing post so cases run smoothly.
No two days are the same - you'll be learning different processes, problem-solving, and working with colleagues across the firm.

What We're Looking For

We'd love to hear from you if you are:

Confident using IT systems and quick to learn new ones. Organised and able to juggle priorities to meet deadlines. Great with people - polite, professional, and a strong communicator. Detail-focused with a "can-do" attitude. A team player who enjoys working with others.
Previous office or customer service experience is an advantage, but not essential - full training will be given.

What We Offer

A friendly and supportive team environment. On-the-job training and opportunities to gain skills across several areas of the business. Modern offices close to Maidenhead. Company benefits including Pension, Perkbox, Life Assurance, Ample Free Parking, Online GP Portal
Job Types: Full-time, Permanent

Pay: 23,000.00 per year

Benefits:

Casual dress Company pension Free parking Life insurance On-site parking Referral programme Sick pay
Ability to commute/relocate:

Maidenhead SL6: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Work Location: In person