Job Description

We currently have a vacancy for a Legal Support Assistant to join our growing team who would be responsible for delivering a comprehensive and efficient support service to Fee Earners and the wider business. We would welcome applications from law graduates seeking their first role in a law firm specialising in serious injury. The role would suit someone within reasonable commuting distance to our Cheadle office.

The role requires someone who is proactive and flexible, and can work as part of a team to provide day to day administrative support to the Legal Assistants which includes; the production of correspondence and documentation; dealing with assigned tasks on the case management system; paper and digital file management.

Our colleagues are at the heart of everything we do. We make colleague engagement a priority as we believe that creating a highly engaged team is essential to delivering our multiple award-winning Client First Service. 90% of colleagues say CFG is a great place to work and recent new joiners described us as "refreshingly different to anywhere else".

We offer a competitive starting salary based on experience along with a wide range of benefits including 25 days' holiday (plus bank holidays), hybrid working, Medicash Healthcare Plan and a Colleague Recognition Scheme.

Key responsibilities

Managing the Incoming Documentation for the fee earning teams, re-naming, categorising and distributing documents in line with the Incoming Documentation Procedure for post and emails into centralised mailboxes To action and progress assigned tasks on the case management system, to include applying and obtaining medical records Downloading, bundling and pagination of medical records and other documentation Disbursement Management - collating invoices, logging for due dates, arranging payment and maintaining a detailed tracker Provide administrative support in maintaining our Suppliers Database, to include data checks and data inputting Receive and distribute telephone calls, including initial new client call enquiries, taking details and transferring as appropriate
Skills

Essential:

Excellent communication skills and a professional telephone manner Good working knowledge of Microsoft Office, including Word (advanced), Outlook & Excel (basic) Ability to work well within a team but also proactively on own initiative Forward thinking with the ability to consider ways to increase efficiency and productivity within the team

Desired:

Legal or medical experience Experience of using a case management system Full Clean Driving Licence
Qualifications

Educated to degree level, preferably Law, or equivalent experience with an interest in developing legal skills and knowledge in Serious Injury/Clinical Negligence
Job Types: Full-time, Permanent

Additional pay:

Bonus scheme Quarterly bonus
Benefits:

Bereavement leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Work from home
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Cheadle