Job Description

Additional Information

Job Number

25114830

Job Category

Spa

Location

Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, England, United Kingdom, SG12 0SD

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.


Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.

CANDIDATE PROFILE

Experience:


Previous experience within a similar role would be preferred
Skills and Knowledge


Strong Communication skills (verbal, listening, writing) Flexible working schedule Innovative Pro-active and reliable Good administration skills Excellent time management skills Ability to priorities workload Good personal presentation Able to work alone and within a team
Education or Certification


Good level of English essential Pool responder (Essential to the role but will provide training for those who do not have it) First Aid (desirable) Recognised qualification in Leisure Studies (desirable). Pool Lifeguard (desirable) Pool Plant Operators (Essential to the role but will provide training for those who do not have it) Gym Instructors Qualification (desirable, in order to give fitness instruction this qualification is essential)

SPECIFIC DUTIES

The primary focus of the role is to ensure the smooth operation of the Leisure Club.


The following are specific responsibilities and contributions critical to the successful performance of the position:


Maintain all Club standards, including but not limited to cleaning, reception duties, sales, membership show-rounds, report generation, data capture, ordering and delivery.

Use the Leisure Club IT systems effectively and ensure all data is entered correctly and updated accordingly.

To be involved in the achievement of club and hotel targets.

To regularly liaise with colleagues to ensure good working relationship.

Pool maintenance and monitoring including backwashing and carrying out Pool Tests.

Ensure the Club facilities are kept to the highest possible standard through check list and cleaning.

Actively involved in calendar events/ timetable for the gym and pool.

Attend and be actively involved in regular monthly Team meetings.

To ensure compliance with H&S legislation and Company Leisure Club Guidelines including completion of H&S Checks and Checklists

To ensure the Club achieves and maintains a high standard of customer service with both members and hotel residents.

To work closely with Membership Advisers to ensure all potential leads are passed on.

To ensure the Club is open and closed according to the department checklists.

To take payment for retail stock as required, following Marriott cash handling policies.

Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking procedures are followed along with all local and Marriott policies and procedures.

WHAT WE CAN OFFER YOU

Competitive Salary + 28 days holiday including bank holidays increasing to a maximum of 35 days with each year of service Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf Length of service rewards Monthly/yearly recognition schemes Extensive training both internally and externally World-class career opportunities internationally within Marriott hotels tailored to your specific needs Heavily discounted room rates for you & friends and family Professional learning and development opportunities Complimentary meals on duty Complimentary dry cleaning - we want you to look smart and well-groomed at all times Complimentary use of Gym - because your well-being is important Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations Pension scheme Cycle to work scheme Access to major high street discounts so you can treat your friends and family

Come and join us today, and become part of the Marriott family.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


#LI-BR1


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.




JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment(TM). In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.