Job Description

Centre Manager - Newmarket - 33,000-35,000 (circa)

In this role, you will take on a dynamic and diverse leadership position, ensuring the seamless operation of your Leisure Centre. Your responsibilities will include overseeing daily operations, adhering to Health and Safety standards, and managing a dedicated team of duty managers. You will be accountable for maintaining the site within the organisation's set budgets, collaborating closely with your area manager on various site projects, and continually striving to enhance the overall experience for our members and customers. Your leadership will be pivotal in creating a safe, welcoming, and efficient environment that meets the highest standards of service and operational excellence.

37 hours per week

Key Responsibilities:

Overseeing daily operations ensuring a smooth and efficient running if the leisure centre is met

Health and safety compliance and conducting regular safety audits and risk assessments to ensure a safe environment for employees and members

Team management which would include team meetings, performance reviews and providing ongoing training and development for staff

Budget management, specifically monitoring financial performance, expenses and identifying cost-saving opportunities

Project collaboration with the Area Manager and Abbeycroft to improve facilities and services at the leisure centre

Customer experience enhancement, striving to enhance overall experience and address customer feedback and complaints promptly and professionally

Operational excellence ensuring operations meet the highest standards of service and best practices are always adhered to

Requirements:

Responsible individual with a passion for working in leisure, health, and well-being.

Prior experience working in a leisure environment is desirable.

Leadership skills with a strong ability to motivate, mentor and manage a team

Health and safety knowledge

Experience in budget management and financial oversight including the ability to analyse reports and manage expenses effectively

Experience in collaborating with various stakeholders

Project management skills with the ability to plan, execute and oversee projects

Commitment to delivering exceptional customer service including excellent communication and interpersonal skills

Problem solving skills

Flexibility and adaptability to changing circumstances and handling multiple tasks, including the willingness to work flexibly at ties

Qualifications:

First Aid at Work certification (essential)

Fitness Level 2 Qualification (desirable)

Pool Plant Operator License (desirable)

National Pool Lifeguard Qualification (desirable)

Swim Teaching Qualification (desirable)

Abbeycroft can offer you:

A Multisite membership

A discounted multisite membership for someone that lives with you

Free child swims (Not lessons)

Annual Leave entitlement

Pension Scheme with NEST

Opportunities for career development and progression

We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.

Applications will be assessed as they are received, and onsite interviews will be conducted on a rolling basis until the position is successfully filled. We strongly encourage early submissions, as Abbeycroft reserves the right to close this vacancy once a suitable candidate has been appointed.

Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements

Job Types: Full-time, Permanent

Pay: 33,000.00-35,000.00 per year

Ability to commute/relocate:

Suffolk, CB8 0EA: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Please briefly explain any previous leisure or management experience
Work Location: In person