Job Description

Are you an ambitious MICE & Leisure Groups Account Manager with a passion for travel and operations? We're looking for a dynamic Leisure & MICE Groups Assistant Manager to join this well-established DMC Global Team. You'll help them grow their international client base, support group travel (leisure & corporate), and play a key role in ensuring smooth operations.
Your mission:
You will manage and grow a portfolio of international clients, converting inbound leads into confirmed business. Working across both leisure and corporate (MICE) travel, you'll deliver exceptional service from first enquiry through to on-tour support.
Key responsibilities include:

• Building and strengthening relationships with key client accounts
• Converting enquiries into bookings and creating tailor-made itineraries
• Negotiating supplier agreements and managing contracts
• Handling all booking administration, invoicing, and documentation
• Supporting clients and suppliers during tours when needed
• Researching and developing new products and destinations
• Providing leadership cover when required

Requirements:

• Experience in travel operations, account management, or group travel
• Experience in 360, A-Z group/MICE travel operations and itinerary quotations (essential)
• Strong organisational, communication, and negotiation skills
• Knowledge of European destinations and CRM systems
• Tech-savvy: comfortable with AI and digital tools
• Fluent in English (other languages would be beneficial and welcome)

What's on offer:

• Competitive salary (to 35,000 DOE)
• Pension scheme & Cycle to Work scheme
• 20 days annual leave + bank holidays
• Hybrid working (4 days office, 1 remote day after probation)
• Professional development & career progression opportunities

This role is ideal for someone who thrives in a dynamic environment and is ready to make a tangible impact on business growth.
If you are interested in this excellent opportunity, please apply online by sending through a current CV along with a cover note.

Skills Required