Job Description

About Us

Our story began with a simple goal -- to share our love of padel with as many people as possible. What started as a single court and a handful of enthusiastic players has grown into a welcoming network of clubs where beginners, families, and seasoned players feel right at home. We believe padel should be fun, social, and accessible to everyone, which is why we host coaching clinics, family events and friendly competitions. Every swing, rally, and laugh on our courts is part of our story -- and we can't wait for you to join it.

What we are looking for

We have an exciting opportunity for a full time Supervisor for the opening of our new Padel courts in Hillview Retail Park, Crumlin Road, Belfast, BT14 7EL.

Role:

Supervisor

Contract:

Permanent, 40 hours, 5 days out of 7

Located:

Let's Go Padel, Hillview Retail Park, Crumlin Road

Salary:

13.50 per hour

Do you have a deep passion for and understanding of Padel and a desire to share your knowledge and enthusiasm with others? Are you passionate about promoting Padel amongst teams, visitors and members! Is so, we'd love for you to join our exciting, proactive Padel Team!

Successful candidates must have Padel Tennis experience either as player, coach or event organiser.

You will be required to work on a shift/rota basis, including evenings and weekends. 40 hours per week, on 5 out of 7 days

.

Responsibilities

As Supervisor you will help to develop the growth and awareness of Padel at the resort and partnering locations within Let's Go Hydro. Leading to increased participation and customer increase and retention. Excellent customer service and satisfaction are central to our mission.

Greeting members and guests with a warm and welcoming attitude. Providing information to both members and users regarding upcoming events, lessons and availability. Handle customer inquiries, explain, if necessary, the rules of Padel. Manage the team, ensuring an organised reservation system and booking procedures. Ensure timely check-ins and check-outs for court usage. Manage the process for new membership applications; provide support for membership renewals and inquiries. Manage the membership records, ensure attention to detail and accuracy. Manage cash transactions and accurately maintain financial records. Monitoring equipment used or damaged, accounting for stock takes and the cleanliness of all courts. Monitoring booking systems, promoting memberships, forecasting future sales. Creating social media content to promote the courts, generating awareness to increase revenue.

Qualifications & Requirements:

Strong knowledge of Padel rules, strategies, and techniques. Proven managerial experience as a Padel tennis manager/ coach or playing Padel at a competitive level. Ability to coach and mentor a team, adhering to policy and procedures, creating rotas, Demonstrating creativity, planning Padel events, liaising with departments promoting teamwork. Excellent communication and interpersonal skills, with the ability to build rapport with players of all backgrounds. Ability to effectively demonstrate and explain technical concepts in a clear and concise manner. Passion for Padel and a desire to help players improve their game. Flexibility in working hours across all venues, may include travel. Patience, enthusiasm and a positive attitude. First Aid and CPR certification a plus. Full clean driving licence and access to a vehicle Legally eligible to work within the UK

Desirable Skills

Health & Safety training

Benefits:

Employee discount On-site parking
If you are looking for an opportunity to contribute to a vibrant team while enhancing the guest experience in a leisure setting, we encourage you to apply for the Padel Supervisor position today!

Forward your CV to LetsGoHydro HR - HR@letsgohydro.com

Please include the location and position that you are applying for in your email.

Job Types: Full-time, Permanent

Pay: 13.50 per hour

Expected hours: 40 per week

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Belfast BT14 7EL: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person