Job Description

Number One Property Management

Number One Property Management is an independent and rapidly expanding property management business with a portfolio of residential and commercial properties across all South Wales.

Our primary focus is to offer outstanding service to both landlords and contract holders. Our reputation is built on our unwavering professionalism, integrity, and dedication to achieving excellent results for all parties.

Due to our expansion we offer excellent career prospects for the right candidate, as many of the current team will attest.

:

We are currently looking for an experienced and motivated Tenancy Administrator to become a valuable addition to our office in Killay. In this role, you will be responsible for effectively managing all residential and commercial administration such as enquiry and email management plus office administration within a a range of documentation, while also ensuring exceptional customer service and driving revenue growth.

This is a full-time position, based in our office in our Swansea office soon to be within Albert Hall, reporting to the Lettings Manager.

Responsibilities:

Manage the daily administration tasks for all properties within the portfolio, plus ad hoc care of units under facilities management.

Enquiry, telephone, and email management

Taking general calls from Landlords or Tenants and advising them, accordingly, relating to general maintenance, application, marketing or tenancy queries.

Book and manage property inspections.

AdHoc Audits (such as key records and board management)

Continuously provide excellent customer service to establish and maintain strong connections with landlords, contract holders, and all trades.

Qualifications & Skills

Exceptional communication skills to establish strong relationships with both clients and colleagues.

Exceptional organisational and time management abilities, with the capacity to prioritise and handle multiple tasks and meet short deadlines.

Self-motivated and target driven, with a focus on surpassing performance goals.

Proficient with Microsoft Software, Email and generic CRM systems.

Minimum of 1 years of experience in administration (Property a bonus)

What we offer:

Competitive salary

20-day holiday plus bank holidays (

The Position:

Full time permanent

9:00 - 17:30

Job Type: Full-time

Pay: 27,000.00 per year

Experience:

Customer service: 1 year (required)
Language:

English (required)
Work Location: In person