Job Description

Martin & Co

, is one of the UK's leading property specialists, providing expert lettings and management services across South Wales, Cardiff, Newport.
Our business is built on professionalism, trust, and results -- and we invest in developing our people.

We're now looking for a motivated, detail-driven Property Coordinator to join our growing team. This role is ideal for someone who wants to start or advance their career in property, learn every aspect of the lettings process, and grow into a future Property Manager or Lettings Negotiator.

The Role

This is a hands-on training position supporting the day-to-day running of the lettings and property management departments. Each day is different and brings exciting tasks.
You'll be a key part of the Lettings department, learning all sides of the business -- from coordinating maintenance and compliance to assisting with viewings, tenancy paperwork, and landlord/tenant communication.

Key Responsibilities

Lettings & Tenancy Support

Assist with preparing tenancy agreements, renewals, and statutory notices in line with the Renting Homes (Wales) Act 2016 Manage tenancy files and digital records Help coordinate move-ins, move-outs, and key collections

Viewings & Client Support

Support team members with property viewings Learn how to qualify applicants, present properties, and handle enquiries Support marketing activity -- taking photos, uploading listings, managing enquiries Handle follow-ups with potential tenants, gathering feedback and updating systems Provide a friendly, professional first impression for all clients, tenants, and landlords

Property & Maintenance Coordination

Help ensure all properties remain compliant with safety checks (gas, electrical, smoke alarms, etc.) Keep accurate records of property maintenance history, certificates, and invoices

Team & Development

Support senior colleagues by taking on administrative and coordination tasks Attend regular training and development sessions -- both internal and external Work towards recognised industry qualifications (Rent Smart Wales/ARLA/Propertymark, etc.) Contribute ideas and feedback as you learn the business

What We're Looking For

Strong organisational and communication skills Professional, positive, and proactive approach Good IT skills (Microsoft Office, Outlook, CRM systems) Confident dealing with people both in person and over the phone Interest in property and long-term career development Full UK Driving Licence (essential for viewings and site visits)

Experience:

Previous experience in property, lettings, or customer service is helpful -- but not essential.
What matters more is your attitude, reliability, and willingness to learn.

Rewards & Benefits

Salary: (depending on experience) Annual performance bonus (up to 10%) 21 days holiday + bank holidays A day off on your birthday to celebrate Company pension Industry-leading training and CPD opportunities Support through recognised qualifications (Propertymark, Rent Smart Wales, etc.) Discounts on company property services Clear career progression: from Property Coordinator ? Lettings Negotiator or Property Manager

Why Join Us

This is not just another admin job -- it's a

launchpad into the property industry

.
You'll be joining an experienced, supportive team that believes in promoting from within and rewarding hard work.
You'll learn every side of the business, gain qualifications, and build a career in a fast-moving, professional environment.

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Company pension
Work Location: In person