Job Description

We're Hiring: Lettings Coordinator (Doncaster) - Be the Front-Line Star of Our Award-Winning Agency

Moss Properties - celebrating 20 years of success in 2026 and recognised for Best Customer Service in Yorkshire & Humberside (The Negotiator Awards 2024) - is expanding our powerhouse team.

We're looking for a high-calibre Lettings Coordinator who lives and breathes outstanding customer service, thrives in a fast-paced environment, and wants to grow with a leading independent agency.

What You'll Do

Be the front-line face of our Lettings department - greeting clients, handling enquiries, delivering 5-star service every time Manage all lettings matters: viewings, move-ins, renewals, maintenance coordination, inspections, arrears support & landlord communication Drive business development - turn enquiries into instructions, spot opportunities, and help grow our Doncaster portfolio Keep us fully compliant with all legislation, safety certificates, tenancy documentation, and the Renters Rights Act updates Work closely alongside the company directors on key projects, performance goals and operational improvements Hit and exceed KPIs and targets - with a proven track record to back it up

What You'll Bring

Strong experience in Lettings or property customer service Proven ability to hit targets, stay organised, and manage a busy workload A friendly, confident and professional manner Outstanding communication skills - written and verbal A proactive attitude and passion for helping landlords & tenants Ability to work independently AND as part of a high-performing team Tech-savvy with modern systems & CRM familiarity

Hours of Work

Monday - Friday: 10am - 6pm Every other Saturday: 10am - 4pm

Why Join Moss Properties?

Independent, award-winning, family-run agency Work directly with senior leadership Ongoing training & progression Modern office, supportive team, and strong career growth opportunities Be part of Doncaster's most positively reviewed estate agency (1,500+ 5-star Google reviews)

Requirements:

Clean driving licence and your own car Strong telephone skills and confidence with outbound calls are essential
Want to join a forward-thinking, high-energy team?

Send your CV to info@mosspm.co.uk or message us directly.

Job Types: Full-time, Permanent

Pay: 24,000.00 per year

Application question(s):

Do you have a clean drivers licence and your own car?
Work Location: In person