Job Description

Here at Fenn Wright we take great pride in the development and progression of our employees. We are very proud that a number of our long serving members of the team here have been with us most of their career having started when leaving school or college and staying with us whilst enjoying the progression in their career that they have set out to achieve. We believe there is something special about a culture that has a genuine desire to retain it's employees through supporting professional development and further study.

Working within a busy and collaborative Residential Lettings team, we are looking for a professional, personable and motivated person to join our team as a Lettings Negotiator.

The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding customer service to both tenants and landlords. Previous experience is preferred and knowledge of the local area would be a distinct advantage.

KEY RESPONSIBILITIES

Speaking with potential tenants, assessing what their exact needs and requirements are and building rapport. Promoting properties. Arranging and overseeing viewings of properties for potential tenants. Speaking with landlords and other parties involved in the rental. Answering queries from clients and potential clients via email, telephone Negotiating between property owners and potential tenants to find a mutually beneficial agreement. Explaining the tenancy applications, referencing/progressing of application, arranging signing of agreements. Organising the payment of money due. Troubleshooting when problems arise. Keeping administrative systems up to date. Adhering to the relevant guidelines set by law at all times.
EXPERIENCE

At least one year's industry experience. Up to date with trends in the local residential lettings market. Customer/Client management
ESSENTIAL SKILLS

Strong communication skills Strong attention to detail Organised Driven/Ambitious Work well under pressure Ability to work independently as well as a team player
PERSONAL ATTRIBUTES

Confident Proactive/self-starter Willingness to learn Strong work ethic Punctual Approachable Professional

Our Rewards and Benefits

In return, we offer a great team to work with, all very experienced in their field so this is an excellent learning opportunity for the right individual looking to progress their career in the residential property industry. We offer a benefits package that includes, above statutory holiday entitlement, life insurance, flexibility, and funded employee events.

Please note; salary is made up of basic pay and commission and is dependent on experience.

HOURS OF WORK:

08:30 to 17:30- Monday to Friday with one hour for lunch

09:00 to 17:00 one in three Saturdays with one hour for lunch

Where a Saturday is worked you will receive a weekday in lieu

Total: 39.67 hours per week

Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Benefits:

Company pension Free parking Life insurance On-site parking
Work Location: In person