To ensure vacant and newly listed rental properties are successfully let by identifying suitable tenants, providing excellent customer service to applicants and landlords, and supporting the smooth progression of tenancies from enquiry to move-in.
Key Responsibilities
Qualify potential applicants to ensure suitability for available properties.
Arrange property viewings and valuation appointments.
Conduct accompanied property viewings with prospective tenants.
Take tenant applications and present them to landlords for review and approval.
Chase and manage the referencing process to ensure timely completion.
Arrange required property certificates and compliance checks prior to tenant move-in.
Carry out general office administration to support the lettings function.
Conduct "move-in" appointments with tenants, ensuring all documentation, keys, and compliance requirements are in place.
Skills & Competencies
Essential:
Strong communication and interpersonal skills
Excellent organisational and time-management abilities
Ability to work in a fast-paced, customer-focused environment
Confidence in dealing with applicants, landlords, and contractors
Attention to detail
Proactive and self-motivated approach
Experience & Qualifications
Desirable:
Previous experience in a lettings, property, or customer-facing role
We will also consider candidates with strong transferable skills and experience from outside the property industry.
Job Type: Full-time
Pay: 25,000.00-27,000.00 per year
Work Location: In person
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