Mon-Fri 8:45am-6:00pm | 1 in 3 Saturdays 9am-5pm(with a day off in lieu)
Looking for a fast-paced, people-focused role in the heart of St Albans?
We've got just the opportunity for you.
We're on the lookout for a motivated, energetic, and customer-focused
Lettings Negotiator
to join our successful Residential Lettings team. This is an exciting chance to build a rewarding career in a well-established local agency that truly values its people.
What you'll be doing:
Being the first point of contact for applicants - handling walk-ins and phone enquiries with confidence and professionalism
Booking and conducting property viewings with potential tenants
Supporting landlords and tenants with queries, ensuring a seamless experience
Managing and updating client records in line with GDPR
Ensuring new tenancies progress smoothly and efficiently.
Working closely with a supportive team who love what they do
What we're looking for:
At least 1 year's experience in a customer service role - retail, hospitality, office-based... if you've worked with people, we want to hear from you
Full UK driving licence and access to your own vehicle essential
A detail-focused, well-organised, and reliable approach to your work
A confident communicator with excellent interpersonal skills, a professional telephone manner being able to negotiate and handle challenging situations tactfully.
Someone who's self-motivated, proactive, and comfortable working independently or as part of a team
Proficiency in Microsoft Office, especially Outlook, Excel and Word
Familiarity with St Albans and the surrounding area is a bonus
What you'll get in return:
Base salary circa 22,000 plus uncapped commission
20 days holiday + bank holidays
Free city centre parking
In-house and online training to support your success and future development
Genuine opportunities for career progression
A full range of employee benefits including pension scheme and holiday buy-back (details provided at interview)
Why Collinson Hall?
We're a leading independent estate agency with nearly 200 years of local history and a reputation for innovation, market knowledge, and outstanding customer service. Based in the beautiful city of St Albans, we're proud of the work we do--and the people who make it happen.
Job Type: Full-time
Pay: 25,000.00-35,000.00 per year
Benefits:
Free parking
Application question(s):
Do you live within a 10 mile radius of St Albans?
Experience:
Customer service: 1 year (required)
Work Location: In person
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