We are looking for a proactive and customer-focused Lettings Negotiator to join our team in Stirling. This role is ideal for someone who enjoys working with people, has strong organisational skills, and is confident operating in a fast-paced property environment. You'll be responsible for managing tenant enquiries, arranging viewings, and supporting the lettings process from initial enquiry through to move-in.
Key Responsibilities
Register and qualify prospective tenants, understanding their requirements
Conduct property viewings and follow up with applicants
Negotiate lets between landlords and tenants to achieve the best outcome for all parties
Process tenancy applications, including references and right-to-rent checks (where applicable)
Prepare tenancy documentation in line with Scottish lettings legislation
Liaise with landlords, tenants, contractors, and colleagues to ensure a smooth lettings process
Maintain accurate property and applicant records on the company CRM system
Keep up to date with local market trends and rental values in Stirling and surrounding areas
Skills & Experience
Previous experience in lettings, estate agency, or a customer-facing role required
Good knowledge of (or willingness to learn) Scottish private residential tenancy legislation
Excellent communication and negotiation skills
Strong attention to detail and organisational ability
Confident using IT systems and property management software
Full UK driving licence preferred
Personal Attributes
Professional, approachable, and well-presented
Self-motivated with a positive, can-do attitude
Able to work independently and as part of a team
Comfortable working to targets and deadlines
What We Offer
Competitive salary with commission/bonus structure
Ongoing training and career development
Supportive team environment
Opportunity to work in a well-established Stirling property market
Job Type: Full-time
Pay: From 24,500.00 per year
Ability to commute/relocate:
Stirling FK8 1AY: reliably commute or plan to relocate before starting work (required)
Experience:
Negotiation: 1 year (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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