Job Description

Lettings and Neighbourhoods Officer

Workington.

29 hours per week over 4 days.

Permanent

32,640 - 34,680 (FTE based on 36.25 hours per week) + benefits package.

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Lettings & Neighbourhoods Officer, permanently, working 29 hours per week, based in Workington with a salary of

32,640 - 34,680 per annum (FTE based on 36.25 hours per week)

. If you are looking for an exciting new role, this is a great opportunity to join the Lettings & Neighbourhoods Team at CCHA.


As a Lettings & Neighbourhoods Officer, you would be part of a friendly, professional and customer focused team with responsibility to deliver an excellent service across all aspects of lettings and tenancy management, including issues of safeguarding and anti-social behaviour. Having previous experience working within social housing, you will be self-motivated with a positive attitude and able to work to tight deadlines.


To be successful in this role you will have skills and experience that includes:

Delivering an excellent service across all aspects of lettings, tenancy management, resident engagement, safeguarding and anti-social behaviour. Maintaining accurate and timely marketing information for vacant properties. Excellent customer care and engagement. Meeting team targets and responding to all customer enquiries.

If you like what you've read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with. You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click

"Apply Now"

to complete our online application.

Closing date for applications: Sunday 5th October 2025.

Interviews to be held: Via Microsoft Teams Tuesday 14th October 2025.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.