Job Description

We are recruiting a

Lettings & Property Negotiator

to manage applicant enquiries, conduct viewings, negotiate offers, and progress tenancies from offer to move-in. You will play a key role in ensuring a high-quality service to landlords and tenants while maintaining accurate, compliant tenancy files.

Key Responsibilities

Handle inbound enquiries (phone, email, portals), qualify applicants, and maintain CRM records Arrange and conduct viewings; provide clear guidance to applicants and landlords Negotiate offers and tenancy terms; agree lets in line with landlord instructions and company policy Progress tenancies from offer stage through referencing, document collection, and move-in coordination Support Right to Rent processes in line with policy and guidance Prepare and maintain accurate tenancy paperwork and audit-ready files Provide regular updates to landlords/tenants and coordinate key tenancy milestones (renewals, inspections, move-outs)

Essential Requirements

Excellent spoken and written English

(clear communication with UK landlords, tenants, contractors, and local authorities) Strong negotiation and customer-service skills, with a target-driven mindset Excellent organisation, attention to detail, and ability to manage multiple deals simultaneously Confident using CRM systems, email, and Microsoft Office/Google Workspace

Right to work in the UK

(evidence required at offer stage & checks applied consistently to all candidates)

Desirable

Previous residential lettings / estate agency experience of 5 years + Knowledge of UK lettings compliance and tenancy progression processes Full UK driving licence (helpful for viewings, not mandatory)

What We Offer

High basic salary with

uncapped commission

Clear progression opportunities in a growing property business Structured support, systems and processes

Equal Opportunities

We are an equal opportunities employer. We recruit based on skills and suitability for the role and do not discriminate in recruitment or selection.

Job Types: Full-time, Permanent

Pay: From 6,000.00 per month

Work Location: In person