Job Description

Lettings / Branch Manager

Location:

St Helens (with occasional travel to Blackpool & North Wales)

Salary:

35K + Bonus (Review after 6 months)

Hours:

Monday - Friday, 9 AM - 5 PM (Weekend availability as needed)

Start Date:

February/ March 2026

About Gradan Property Management

Gradan Property Management manages over 160+ properties, primarily in St Helens, with additional locations in Blackpool and North Wales. Our diverse portfolio includes residential lettings and a growing serviced accommodation division (Airbnb-style properties).

The Opportunity

Are you a dynamic and results-driven Lettings professional? Do you have a passion for growing a business while leading a high-performing team? This is your chance to take the next step in your career as a

Lettings / Branch Manager

with a thriving independent agency.

This is more than just a management role--it's an opportunity to shape the future of a growing property business while building long-lasting relationships with landlords, tenants, and key stakeholders.

Your Role

Overview

We are seeking a proactive and organised Lettings Manager to oversee the rental process and maintain excellent relationships with clients and tenants. The ideal candidate will possess strong administrative and communication skills, with the ability to manage multiple tasks efficiently. This role offers an exciting opportunity to lead our lettings operations, ensuring smooth transactions and high customer satisfaction. The position is paid and suitable for individuals eager to develop their career within the property management sector.

As our Lettings / Branch Manager, you will:

Drive Business Growth

- Identify new opportunities, increase revenue, and expand our lettings and serviced accommodation portfolio.

Lead & Inspire

- Manage, train, and motivate a dedicated team to achieve and exceed targets.

Manage Property Portfolios

- Oversee a diverse selection of residential and serviced accommodation properties, ensuring compliance and high service standards.

Develop Strategic Relationships

- Cultivate partnerships with landlords, tenants, and industry stakeholders to drive long-term success.

Oversee Lettings Operations

- Handle valuations, onboarding new properties, tenancy agreements, property management, and maintenance coordination.

Ensure Compliance & Efficiency

- Stay ahead of legislation, improve processes, and ensure seamless day-to-day operations.

Engage in Senior-Level Decision Making

- Report on profit and loss, forecast business trends, and contribute to strategic discussions.

Responsibilities

Manage the end-to-end lettings process, including property viewings, applications, and tenancy agreements Liaise effectively with landlords, tenants, and external agencies to facilitate smooth communication Conduct property inspections and ensure properties meet required standards before new tenancies commence Maintain accurate records of all lettings activities and tenant information using organisational software Coordinate maintenance requests and oversee repairs to uphold property standards Develop marketing strategies to promote available properties across various channels Handle enquiries promptly via phone, email, or in person, providing professional advice and support Ensure compliance with all relevant legislation and company policies regarding lettings and property management

Experience

Proven administrative experience within property management or a related field Excellent communication skills, both written and verbal, with the ability to engage effectively with diverse clients Multilingual abilities are highly desirable to assist a broad client base Strong organisational skills with the capacity to prioritise tasks efficiently in a fast-paced environment Previous experience in lettings or real estate is advantageous but not essential; training will be provided for suitable candidates

What We're Looking For

Proven Experience

- Background in lettings, property management, or a similar role. Previous experience as a Lettings Manager is a plus!

Knowledge of Legislation

- Strong understanding of the lettings process, compliance, and property laws. ARLA qualification (or equivalent) is desirable

Business-Minded & Results-Driven

- Ability to identify opportunities, negotiate deals, and maximize profitability.

Strong Communicator

- Confident in handling negotiations, resolving escalations, and managing relationships.

Tech-Savvy Recruiter

- Experience using job boards (LinkedIn, Indeed, CV Library, Reed, etc.)

Full UK Manual Driver's License

- Required for property visits and external meetings.

What's in It for You?

Competitive salary with a structured bonus scheme

25 days holiday + bank holidays (with increased entitlement for loyalty)

Career growth and professional development opportunities

Pension scheme & performance-based bonus

If you're a motivated leader looking for a role where you can truly make an impact, we'd love to hear from you!

Apply Now & Join Our Growing Team!

Job Type: Full-time

Pay: 33,000.00-35,000.00 per year

Work Location: In person