Job Description

Job Advert

: Level 2 Field Service Engineer

Salary:

34,350 + Bonus Scheme After Probation

Location

: Based in Birmingham or the surrounding area with UK wide travel required

Contract:

Full-time, Permanent

Hours:

40 hours per week, Monday to Friday (paid door to door)

At Spearhead, we are proud to support care homes and healthcare providers by ensuring they have safe, reliable, and fully functioning patient handling equipment when they need it most. Every day, care professionals make a vital difference in people's lives--and it's our mission and privilege to empower them through dependable service and expert engineering support. As a

Level 2 Field Engineer

, you'll be at the heart of this mission--carrying out maintenance, repairs, and installations that help care teams deliver the best possible support to those in their care.

Are you an experienced engineer with a knack for diagnostics and installation? Do you thrive in a hands-on, customer-facing environment? We're looking for a skilled Level 2 Field Service Engineer to join our dynamic Service Department, covering Birmingham and surrounding regions, with UK-wide travel as needed.

The Role

As a Level 2 Field Engineer, you'll be responsible for the maintenance, servicing, repair, and installation of patient moving and handling equipment, including hoists, baths, beds, and more. This is a field-based role, meaning you'll be on the road--visiting sites, surveying, installing, and providing technical expertise to ensure vital equipment keeps running safely and effectively.

You'll also play a crucial part in pre-installation planning and full commissioning of fixed installations such as ceiling track hoists and wall-mounted equipment.

Please note: This role includes participation in an on-call rota for emergency callouts. Additional compensation details for on-call duty will be discussed during the interview process.

Key Responsibilities

Planned preventative maintenance (PPM) and LOLER testing. Reactive breakdown response and fault diagnosis. Repair, installation, and commissioning of fixed equipment. Site and pre-installation surveys. PDA-based reporting and client liaison. Adherence to Health & Safety policies (both company and client-side). Maintaining excellent personal and professional standards. Participation in the on-call rota for emergency out-of-hours service.

What We're Looking For

Mechanical/electrical background with fault-finding experience. Full UK driving licence. Strong communication and customer service skills. Good physical fitness - some manual handling is involved. Willingness to travel and stay overnight when required (with full expenses covered). Experience with installation and basic building/construction understanding is a plus.

Salary & Benefits

Basic Salary: 34,350pa Bonus scheme after 6 months post-probation. 31 days holiday (including bank holidays and company closure days). Company pension scheme. Paid door-to-door working hours. Overtime paid at time and a quarter. Weekend work agreed in advance. On-call participation is required. Overnight allowance: 50 (taxable) + 30 meals allowance (tax-free). All accommodation arranged and paid by the company.

Ready to Make an Impact?

Join a company that values its engineers and puts patient safety at the heart of what it does. If you're ready to take the next step in your engineering career, we want to hear from you.

How to Apply: Send your CV to careers@spearheadhealthcare.com or apply online at our website: Careers | Spearhead We look forward to welcoming you to our team!

Please Note: Applicants must have the legal right to live and work in the UK at the time of application. We are unable to offer visa sponsorship for this role.

Job Types: Full-time, Permanent

Pay: From 34,350.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Bereavement leave Company car Enhanced maternity leave Free parking
Schedule:

Monday to Friday Overtime
Experience:

Engineering: 5 years (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

100% (required)
Work Location: Hybrid remote in Birmingham