Job Description

Overview

We are seeking a motivated Business Administration Apprentice to join our dynamic team. This paid position offers an excellent opportunity to gain practical experience in office management and administrative functions within a professional environment. The successful candidate will support various organisational tasks, develop essential skills, and contribute to the smooth operation of our business processes. Prior office experience is advantageous, but a keen willingness to learn and strong organisational skills are essential for success in this role.

You'll be based at home but will attend regular meetings and small events in

Newcastle upon Tyne

, so flexibility and a willingness to travel are essential. A full driving licence and access to a car would be an advantage to support independent travel or good public transport links to ensure you can travel to any training and team days.

35 Hours per week

Monday to Friday working pattern 9-5 generally with some options for flexibility to be discussed and agreed with your manager

20 days annual leave plus statutory holidays

Responsibilities

Assist with general administrative duties including data entry, filing, and document management Support the team with scheduling appointments and managing calendars Handle incoming calls with professional phone etiquette and direct enquiries appropriately Utilise Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace for daily tasks - strong IT skills to learn and manage other software tools quickly Maintain accurate records using QuickBooks and other accounting software as required Perform clerical tasks such as photocopying, scanning, and organising paperwork Contribute to organising meetings, preparing agendas, and taking minutes when necessary Support the team with various projects to enhance organisational efficiency

Experience

Office experience or administrative experience is preferred but not essential; a strong willingness to learn is vital Advanced IT skills, including confident use of Microsoft Office (Word, Excel, PowerPoint, Outlook), Google workspace tools and online collaboration tools (e.g. Teams/Zoom, shared drives, online forms) Knowledge of QuickBooks or similar accounting software is advantageous Excellent organisational skills and attention to detail Good communication skills with professional phone etiquette Excellent writing skillsare essential for this role High level of attention to detail and accuracy in all tasks Ability to work independently from home while being part of a supportive remote team in a fast-paced environment A driver with access to a car is desirable, but not required, to support travel to meetings and events in Newcastle upon Tyne
What you'll gain

A nationally recognised

Level 3 Business Administration qualification

, building on core skills and preparing you for more advanced administrative roles. Mentoring and on-the-job training from experienced professionals who will support your development. Experience working with meetings, small events, and projects that will strengthen your CV and future career prospects. Opportunities to attend meetings and events and to build a professional network across Newcastle and the wider North East region
This role provides valuable exposure to business operations, project management of remote meetings and administrative procedures, ideal for individuals seeking to develop their career in office management or administration. The position offers a supportive environment where learning and professional growth are encouraged.

Job Type: Apprenticeship

Pay: 14,560.00 per year

Benefits:

Casual dress Company events Company pension Flexitime Work from home
Application question(s):

Are you able to travel easily to Newcastle Upon Tyne and surrounding areas? Do you have a GCSE pass in English Language - minimum grade 4 or equivalent Do you have a GCSE pass in Maths - minimum grade 4 or equivalent
Education:

GCSE or equivalent (required)
Language:

English (required)
Licence/Certification:

Drivers Licence (preferred)
Willingness to travel:

25% (preferred)
Work Location: Remote