Job Description

The Clip'so Group

is looking for an organised, personable, and motivated individual to join our team as a Business Administrator Apprentice specialising in Salon Coordination.

Why Join Us?

Work in a

modern, upscale salon

located in the heart of the city.

Be part of a

positive, growth-oriented culture,

with a focus on professional development.

Enjoy opportunities for

career advancement

within our expanding company.

Tap into our passion for exceptional client experiences and top-tier hairdressing services.

Gain invaluable experience while working towards a nationally recognised qualification as a Level 3 Business Administrator.

Your Role in Our Salon

As a Salon Coordinator, you'll play a pivotal role in creating memorable experiences for our clients and ensuring the smooth running of our operations. Your responsibilities will include:

Managing appointments and daily schedules

to keep the salon running efficiently.

Delivering

exceptional customer service

in person, over the phone, and online.

Handling client inquiries, concerns, and providing professional solutions.

Supporting the salon team with

administrative tasks

and operational needs.

Maintaining a welcoming atmosphere

in the reception area and salon.

Acting as the first and last point of contact for our valued clients, ensuring every visit starts and ends on a positive note.

As a Business Administration Apprentice, we will be looking for you to develop and improve the salon processes as you learn about business administration from your tutor at Cambridge Regional College and are supported by your in-salon mentors.

What We're Looking For

Excellent organisational and multitasking skills.

A natural ability to engage and connect with people.

Confident communication, both in person and via phone/email.

A strong interest in business admin and the hair & beauty industry.

A desire to

learn and grow within a supportive team

.

A positive attitude and enthusiasm for delivering

five-star customer experiences

.

What You'll Gain

Hands-on training and mentoring from an experienced team of salon professionals.

Experience using salon-specific software and gaining critical admin skills.

Unique insight into the operations of a thriving business.

The opportunity to deepen your understanding of customer service and team collaboration.

Job Types: Full-time, Permanent, Apprenticeship

Pay: 7.55-12.21 per hour

Expected hours: 38 per week

Benefits:

Additional leave Company events Company pension Employee mentoring programme
Schedule:

Monday to Friday Overtime
Language:

English (required)
Work Location: In person