Level 3 It Communications Technician Apprentice
Job Description
Kick-start your tech career with a hands-on apprenticeship where you'll mainly handle IT support, with a smaller strand of digital marketing and data work.
Your impact (IT focus)
Be the first point of contact for day-to-day IT queries and troubleshooting.
Prepare and configure laptops, mobiles, user accounts and permissions (Microsoft 365/Windows).
Help with software updates, installs, patching and basic networking tasks.
Keep asset registers and documentation accurate and up to date.
Contribute to project work (e.g., ERP rollout, testing, writing user guides).
Champion good cyber security and data protection practices.
Plus a smaller slice (Digital & Data)
Refresh website content and help schedule social posts.
Produce simple content and presentations.
Build basic reports/dashboards and do competitor research.
Experiment with AI tools to streamline how we work.
What you'll bring
A real interest in IT and problem-solving, with a customer-first mindset.
Confidence using Microsoft Office (Excel, Word, PowerPoint).
GCSEs in English and Maths at grade 4/C or above.
Eligibility to enrol on a
Level 3 ICT apprenticeship
.What you'll get
A dedicated mentor and around
20% off-the-job training
time. Experience on real projects (ERP, AI tools, new systems).20 days' holiday + bank holidays
, plus extra paid time off at Christmas.Job Types: Full-time, Permanent, Apprenticeship
Pay: From 7.55 per hour
Benefits:
Additional leave Employee discount Free parking On-site parking
Work authorisation:
United Kingdom (required)
Work Location: In person
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Job Detail
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Job IdJD3882827
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCannock, ENG, GB, United Kingdom
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EducationNot mentioned