Harley Street Clinic Surrey - We provide experts in anti-ageing, skin rejuvenation, hair loss, cosmetic surgery and non surgical aesthetic treatments.
Job description
This is a fantastic opportunity for someone to join a friendly team and to progress within the company. You will be responsible for performing high quality treatments whilst maximising any potential sales opportunities. You must be passionate and knowledgeable about skin care and have a good understanding and competent practice in delivering a range of skincare, aesthetic, and laser treatments. You will need to ensure full client satisfaction, offering expert advice on treatments, skincare and post treatment aftercare. You will have strong consulting skills and carry out initial consultations and make referrals to required clinicians maximising leads.
Full Training provided.
Key responsibilities include:-
Front of house. Between treatments you will work on reception, handling new and existing clients, phone calls, email enquiries maximising leads.
General reception duties, managing of the diary and taking payments.
Maintain, and prepare treatment areas to a good clinical standard before and after treatments for clinicians.
Stock control
General running of the clinic and administration duties, must be competent with Microsoft office, outlook, word, basic Excel, filing, emails, and administrative tasks following policies, procedures and clinical compliance.
To carry out consultations, recommend products and treatments to new clients and make referrals to other clinicians maximising leads and sales.
To be able to develop and learn new skills.
To provide a range of treatments including micro-needling, HydraFacial, Visia Skin Analysis, Chemical peels, Facials, IPL treatments.
Mon - Friday, (Thursday later shift)
1 - 2 Saturday's per month
Requirements-
NVQ Level 3+
Excellent communication skills.
Excellent written English.
Be presentable and able to represent the clinic and ethos.
Must be outgoing, energetic, and able to form good relationships with clients and colleagues.
Must have had experience in customer service.
Full Training provided.
Job Types: Full-time, Contract, Permanent
Commission
Complimentary Treatments
Staff discount
Salary: Dependent on experience - To be discussed.
Job Type: Part-time
Pay: Up to 15.00 per hour
Benefits:
Company pension
Employee discount
Flexitime
Language: