Job Description

TO APPLY FOR THIS ROLE GO TO: https://www.nts.org.uk/volunteering-jobs/job-search

Overview

We are seeking a dedicated and organised Library Assistant to join our team. This paid position offers an excellent opportunity to support library operations while gaining valuable experience in administrative and customer service roles. The successful candidate will play a vital role in ensuring the smooth functioning of daily library activities, assisting visitors, and maintaining accurate records. Prior office experience and strong computer skills are desirable, along with a keen eye for organisation and attention to detail.

Duties

Assist visitors with locating books and resources, providing friendly and professional service Manage book check-ins and check-outs using library management software Handle data entry tasks accurately, including updating records and maintaining inventory lists Support administrative functions such as filing, photocopying, and scanning documents Answer phone calls courteously, directing enquiries appropriately and providing information as needed Organise library materials, ensuring shelves are tidy and resources are correctly labelled Utilise Microsoft Office programmes, Google Workspace tools, and QuickBooks for various administrative tasks Support event organisation within the library, including preparing materials and setting up spaces Maintain cleanliness and organisation of the library environment to ensure a welcoming atmosphere

Qualifications

Previous office or clerical experience is preferred but not essential; training will be provided for specific tasks Strong computer skills, including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry applications Good organisational skills with the ability to prioritise tasks effectively Excellent phone etiquette with clear communication skills Typing speed of at least 40 words per minute with accuracy Experience with QuickBooks or similar accounting software is advantageous but not mandatory Attention to detail and a proactive approach to work responsibilities Ability to work independently as well as part of a team in a busy environment
This role offers an engaging environment where organisational talents and customer service skills are valued. The successful candidate will be instrumental in supporting the library's mission to serve the community effectively while developing their professional skills.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 31,928.00-35,134.00 per year

Work Location: In person