Job Description

Please note, candidates must apply by completing the online application form via the Denbighshire County Council website in order to be considered for this vacancy.

Library and Customer Service Manager - Career Pathway

Job Reference:

CAPA00005E4HME

Location:

Ruthin / Rhyl / Denbigh

Salary:

Career Pathway, Grades 8 - 10 (35,235 - 45,718 per annum)

Hours:

37 per week

Contract:

Permanent

Closing date:

26th June 2025

About the role:

The Library/One Stop Shop service is at the heart of the Council and we are looking for a bilingual manager to support the delivery and development of the service.

If you would like the opportunity to supervise a team of customer-focussed staff delivering a flag-ship service which is committed to being creative and committed to excellence, then this is the opportunity for you!

This role has responsibility for direct management of three of our libraries/one stop shops; we are looking for someone with a solid background in excellent service delivery and a knowledge of Welsh literature and culture

If you would like to discuss any aspect of this post, please contact Deborah Owen, (Principal Librarian) on 01824 706440.

What makes Denbighshire County Council a great place to work?

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.

Flexible and agile working opportunities Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days Local Government Pension Scheme Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme) Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc) Car salary sacrifice scheme and car leasing scheme Family friendly policies
To view the full list of benefits we offer, please visit our website: www.denbighshire.gov.uk/pay-and-benefits

HOW TO APPLY:

To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:

www.denbighshire.gov.uk/work-for-us

APPLICANTS MUST COMPLETE THE ONLINE APPLICATION FORM ON OUR WEBSITE TO BE CONSIDERED FOR THE ROLE.

We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.

Denbighshire County Council is a Disability Confident Employer and is committed to Equal Opportunities and Welsh Language Standards. We welcome applications made in the Welsh Language. Any applications made in the Welsh Language will not be treated less favourably than any submitted in English. This advert information is also available in Welsh.

Job Types: Full-time, Permanent

Pay: 35,235.00-45,718.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Flexitime Free flu jabs Health & wellbeing programme On-site parking Paid volunteer time Sabbatical Sick pay Store discount
Application question(s):

Are you a Chartered Member of CILIP (Chartered Institute of Library & Information Professionals? (Essential requirement) Do you hold a degree or equivalent qualification? Essential requirement.
Work authorisation:

United Kingdom (required)
Work Location: On the road

Application deadline: 26/06/2025
Reference ID: CAPA00005E4HME