Job Description

It isn't just our talented and experienced Social Workers who have a key role to play in supporting some of the most vulnerable children in our society. Behind them are highly organised and effective teams, of which our Library and Information Service Team is an integral component.

As a

Library and Information Service Officer

you will provide and supervise outstanding front-line service delivery of a remote-access Library and Information Service for all Cafcass staff and partners.


Although we are able to work flexibly and remotely,

there will be an expectation of travel to the London office at least once a week

to help manage the library's physical collection. You will also be required to attend the office every day during your first week for induction.

Should you join us your tasks will include:

Managing requests for library items from Cafcass staff and external partners Managing and undertaking complex literature searches and research evidence scopes in response to internal and external enquiries, utilising a range of peer-reviewed resources and databases Selecting, procuring, cataloguing and classifying new library materials Systems management of the Library Management System software, and using such systems to provide analysis on usage of the system, identifying trends and reporting statistics to inform decision-making Deputising for the Library and Information Service Manager when required

For a full list of main duties and responsibilities, please refer to the job description.

...and what we're looking for:

Recent experience in information services Either working towards, or in possession of, a library/information studies qualification Experience of working with social sciences information sources and advising on information retrieval for staff is desirable Good technical skills, with experience of database management, including Library Management Systems and IT literacy in the use of Microsoft 365 applications Ability to deliver training and presentations

Next steps / timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don't need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit.


Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change.


Closing date:
5th October



Telephone Interview:
7th - 8th October



Panel Interview:


13th - 14th October

You can find out more about us before you apply here: Cafcass Careers. We also recommend you read the job description.


Should you require anything further you can either contact:

Paola Evans

Paola.Evans@cafcass.gov.uk


Alternatively for more information about the role and responsibilities you can contact

Matt Budd

matthew.budd@cafcass.gov.uk, Library & Information Services Manager, providing your contact information and best times / methods to get hold of you


Whilst we will always try and respond as soon as we can, we wouldn't want you to miss the closing date before we are able to. If this is the case, we recommend you apply and as part of your application you can ask any questions you may have.


Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application you can highlight any concerns or questions about the pre-employment checks and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process.


We look forward to hearing from you.


We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England.


Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 140,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard. In short, our role is to...