Job Description

Job Category: Non-Teaching
:
Organisation: Leicestershire County Council
Work Location: Shepshed Library, Hall Croft, Shepshed, LE12 9AN
Worker Category: Fixed Location Worker
Salary: 25,995 to 26,409 per annum (pro rata for part-time)
Working Hours: 4.25 hours every Saturday
Contract Type: Permanent
Closing Date: 10th Nov 2025
Interview Date: Tuesday, 25th Nov 2025
About the Role
As part of a team, you will be responsible for providing an excellent, welcoming and efficient service to all customers. Support people to find the information and resources they need. Promote customer choice and enjoyment in reading. Assist customers and promote the use of IT and digital services.
About You
To apply for this post, you must:

• Have an interest in reading, learning and culture.
• Have experience of, and an interest in, digital technology, including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative.
• Have good time management skills and the ability to work to deadlines.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
For more information or an informal discussion, please contact:
Christina Baker, Library Supervisor
Telephone: 0116 3055915
Email:
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the Apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: .
By applying for this post, you agree to our .
About Us:
About Leicestershire County Council
Leicestershire County Council is a and organisation. In August 2021, we also signed up to the . We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Skills Required