Medway Council's Library and Archives service is recruiting for an enthusiastic, outgoing and customer focused Library Assistant to work as part of the Saturday team to deliver library and council services to Medway residents and visitors at Rainham Library. Over 700,000 people visited Medway Libraries last year to access books and public computers, attend events and activities and access a wide range of council services.
Our Library Assistants contribute to the day-to-day running of libraries and community hubs including responding to customer enquiries, delivering a range of events for children and adults, managing stock and levying charges for a range of services, as well as actively promoting available services within libraries, archives and the wider council to connect communities, improve wellbeing and promote equality through learning, literacy and engagement in cultural activity.
The successful candidate will have excellent teamworking and interpersonal skills and be adaptable, resilient and dedicated to helping all library users engage with our stock and develop a love of reading.
If you would like to have an informal discussion with the recruiting manager, please e-mail Joe Parsons Library & Community Hub Operations Manager on joe.parsons@medway.gov.uk
Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.
When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.
The person specification of a job profile is split into three levels:
Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.
Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.
Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.
We are seeking a Library Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.
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