Job Description

About the Job

Witterings is a small, welcoming library situated behind the shops, adjacent to the fire station. It is only a few minutes' walk from East Wittering Beach.



We are looking for someone with excellent customer service skills! Customer service is at the forefront of the library service, as it plays an important role in creating a vibrant and dynamic workplace. It requires flexibility, creativity, and initiative from those who work there. This could mean helping a customer log-on to the library Wi-Fi or a reading recommendation.



You will be the go-to person for customers at the library, providing high quality assistance with their questions and guiding them to other services as needed.



Your digital skills will enable you to provide effective assistance to customers, whether it's navigating emails or accessing the library website, app, and eLibrary.



The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!

About You

We are looking for a friendly, enthusiastic, and resourceful individual, with excellent digital skills.



It's not just about the books! We are looking for someone who understands the power of community and the importance of fostering a love for reading in people of all ages. You will have the opportunity to participate in exciting library programmes such as Knit and Natter and Rhyme Time.



The successful candidate will have the opportunity to lead engaging Rhyme Time sessions lasting 30 minutes, every two weeks. We are looking for a confident individual who will play a vital role in inspiring a love of music and language in children through nursery rhymes, songs, action rhymes, musical instruments, and puppets. Watch this video to discover more about Rhyme Time:

Libraries are for everyone: Rhyme Time

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the attached.

Rewards and Benefits

From access to our Employee Assistance Programme to training and development opportunities, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.



We think libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here:

Library Jobs - West Sussex

You will benefit from

25

days annual leave (pro rata for part time) rising to 28 days (pro rata for part time) after 5 years' service plus the opportunity to buy additional leave, an excellent

local government pension scheme

as well as a range of discounts giving our staff access to hundreds of offers.



For more information about the wide variety of benefits you can take advantage of please visit our

Rewards and Benefits page.

Further Information

The reference number for this role is

CPP01119.

For an informal conversation or for further information regarding the role, please contact Lucy Morris at

lucy.morris@westsussex.gov.uk

.

For an informal conversation regarding the application process, please contact Rosa Siracusa (Recruitment Specialist) at

Rosa.Siracusa@westsussex.gov.uk

For issues or queries regarding your application please contact

hrrecruitment@westsussex.gov.uk

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.



Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.



Struggling to apply?

Book onto a Digital Support Session

in a library near you to get help navigating our application form.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.



We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our

application help

page.



RSi



Job Reference: CPP01119