Job Description

Job Introduction

Library Assistant

Here at BPP Education Group, we have a dedicated Group Education Services department whose main role is to provide a range of services to support schools and individual students and learners in achieving successful outcomes.

Within our main student centres we offer a Library and Information Service, which provides students with access to all of the information and resources they will need to succeed on their programme of study.

As such, a new opportunity has become available for a Library Assistant to join our London Waterloo Team. You will be passionate about providing first class care and support to our students and will be someone who enjoys keeping resources and workspaces organised and accessible for students at all times.

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for BPP Education Group?

It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:

Brilliantly, you can study any of BPP's courses for free - be it a professional qualification or full degree.


We also provide a generous annual leave entitlement of 30 days, and there's a rewards package that includes retail discounts and much more.


Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family

What you'll be doing

In this role you will be the first point of contact for our staff and students. You will offer a friendly and efficient support service to all, whilst also ensuring the library space is well maintained and organised at all times.

As such, you will be responsible for:

Assist with the provision of loan services and other Issue Desk services Answer routine enquiries and refer where appropriate Provide basic IT support to students and refer where appropriate Be proactive in maintaining the library environment and ensuring that it is conducive to studying Monitor and report on student usage and demand and ensure that there is appropriate communication with other members of the LIS team Assist the library manager with the delivery of library inductions and skills training sessions Undertake clerical and administrative duties as may be consistent with the post

What we're looking for

To be successful in this role you will need to have a proven track record in the following areas:

Educated to degree level Previous experience in a customer facing role Excellent organisational skills with the ability to prioritise own workload Strong communication skills both verbal and written Computer literate, particularly with MS Office A desire to support queries or issues through to resolution

Please note

that the successful candidate will be required to undergo a DBS check

BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP's safer recruitment practices

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.