Job Description

Job Introduction

Are you organised, detail-oriented, and passionate about public service? Dudley Council is seeking a proactive and customer-focused Licensing Clerk to join Licensing Services

About the Role

As a Licensing Clerk, you will play a key role in supporting the delivery of a high-quality licensing service. You will mainly be responsible for processing applications for taxi and private hire licences, coordinating DBS checks, maintaining accurate records, and providing advice and guidance to applicants and licence holders.
This is a front-line administrative role that contributes directly to public safety and regulatory compliance across the borough.

What We're Looking For

Strong administrative and customer service skills. Excellent attention to detail and ability to manage sensitive information. Good IT skills and experience using databases and Microsoft Office. Understanding of safeguarding principles and willingness to undertake relevant training. Experience in a regulatory or public service environment is desirable.

To apply or find out more, contact Nick Slym - Assistant Team Manager - Licensing Services: nick.slym@dudley.gov.uk or 01384 813783



So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.


Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.


If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council's full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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